Jim Johnson Collision

4.8 (786reviews)
98%
2200 Scottsville Rd,  Bowling Green,  KY  42104

In operation 54 years, 39 years at this location.

JIM JOHNSON COLLISION IS A FULL SERVICE AUTO BODY REPAIR FACILITY WITH STATE OF THE ART EQUIPMENT AND FACILITIES. WE PROVIDE A CUSTOMER FRIENDLY, TRANSPARENT ENVIRONMENT THAT WILL LEAVE YOU FEELING CONFIDENT YOUR VEHICLE WILL BE CARED FOR AS IF IT WERE OUR OWN.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (786)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My vehicle looks good and I received it before the time on January 8

Customer Service

The personnel was friendly and meet my needs as a customer, THANK YOU

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Went smooth

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

First impression everything looks good

Customer Service

Person I spoke was very personable. My car was moved indoors due to rain & possible damage to electrical. Very efficient process when I picked up my car

Returned Clean

Likely to Recommend

Repair Quality

The repair was well done. However, they wiped the inside of the truck down and it looks like they used the dirtiest rag and water they could find. Left spots all over the doors, dash, console, and screens

Customer Service

Customer service was very good. Very quick response time when asked

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Generally good but could have been more communicative towards the end.

Returned Clean

Likely to Recommend

Repair Quality

While walking around my truck taking pictures for the estimate he took a picture of a scratch and I assumed it was included in the bid , when I went to pick up my truck the scratch was still there and the excuse was used “we didn’t know it was part of the bid”… now I have to pay 750 out of pocket

Customer Service

See earlier reply

Returned Clean

My Experience

Rep was amazing! She let me know the progress along the way

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I have a surgery on Dec13th and asked if possible if my vehicle could be ready! Because my husbands truck would be hard to get in with my foot after surgery. I recieved my vehicle a week before. You didn't have to but you did!! Thank you so much Merry Christmas n may GOD bless your generosity! Keep warm the 2 young ladies in the body shop. Very well pleased!

Customer Service

Awesome young ladies

Returned Clean

Likely to Recommend

Repair Quality

Valerie and Megan both do a wonderful job and are both very professional, also very friendly with customers.

Customer Service

Likely to Recommend

Repair Quality

Easy drop off pick up. Great communication during the repair.

Customer Service

Awesome team.

Returned Clean

Likely to Recommend

Repair Quality

Took a little longer to fix than expected.

Customer Service

Returned Clean

My Experience

My Experience

They did an excellent job! From reception to the shop, it was 100% satisfaction. Repairs and paperwork were done in a timely manner. Communication was fast and easy. Definitely will recommend to others.

Likely to Recommend

Repair Quality

Everything they do is top notch 😀

Customer Service

Returned Clean

My Experience

I loved that I was informed about all the estimate changes and the quick follow ups when I had to call

Likely to Recommend

Repair Quality

They kept me informed the entire process. They matched my paint exceptionally, along with a couple of touchups that I didnt expect along with detailed the inside. It looked almost like it just rolled off the assembly line.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service. Will definitely use again.

Customer Service

Returned Clean