Jim Johnson Collision
In operation 54 years, 39 years at this location.
JIM JOHNSON COLLISION IS A FULL SERVICE AUTO BODY REPAIR FACILITY WITH STATE OF THE ART EQUIPMENT AND FACILITIES. WE PROVIDE A CUSTOMER FRIENDLY, TRANSPARENT ENVIRONMENT THAT WILL LEAVE YOU FEELING CONFIDENT YOUR VEHICLE WILL BE CARED FOR AS IF IT WERE OUR OWN.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really am pleased with the quality of the product. Time frame, the staff, overall experience was top notch!! Keep on being the team that you are!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 2.0/5.0 -
After the accident my check engine light came on. This morning it came back on.
Customer Service - 3.0/5.0 -
They are nice people but I think something is still wrong with my car
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
There were some obvious things that looked bad and incomplete. We brought these to their attention and they were corrected for the most part. One part of the tape on the door still doesn’t look as smooth as it should but not sure if it ever will.
Customer Service - 5.0/5.0 -
Valerie was wonderful to work with. She stayed in constant communication and worked very hard to get our vehicle to us as quickly as she could. I have zero complaints with Valerie
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Completely happy
Repair Quality - 5.0/5.0 -
Quality of work is great
Customer Service - 5.0/5.0 -
Very cheerful and welcoming
Returned Clean
My Experience - 0.0/5.0 -
Only way I knew my car was being worked on was my app telling my car was unlocked. Got one text the whole time saying more parts needed to be ordered. Called today to check status to finally find out car would be ready
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The undercarriage wasn’t screwed in well, I had to take it to get fixed. The 1st time I picked it up a light was on, I got told it wasn’t on when I pulled the car around, when in fact it was in. I had to wait another 3-4 days for it to be took to champs to figure out the issue. The right brakes still don’t feel right but there isn’t even a reason to bring it back because it will be a run around.
Customer Service - 2.5/5.0 -
Megan was extremely nice!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The staff was friendly and helpful, especially Megan. The work was not completely done to our satisfaction, but they were willing to work with us to make things right.
Customer Service - 5.0/5.0 -
The staff was friendly and helpful, especially Megan. The work was not completely done to our satisfaction, but they were willing to work with us to make things right.
Returned Clean
My Experience - 0.0/5.0 -
Parts wAs'tput back on. Hat to drive 58 miles to get it put back on. Wasn't kept informed on extra parts that was put on.
My Experience - 5.0/5.0 -
Third vehicle repaired and the only place I would go to. Excellent service and work. Dead on schedule too.
My Experience - 5.0/5.0 -
Have not had a chance to drive it yet but looks good and people were very nice and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was nice and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just got it back today, but looks really good. Meaghan(sp) is great! Can answer all questions or concerns timely and explains process for repairs. Definately Trustworthy comes to mind.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Not disappointed or anything, but when I was picking up my truck they forgot to line-x my tailgate. Again, not upset. But it would’ve been good to pick up up that day.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
1) Simply the best service team members!!? 2) you do what you say; say what you mean 3) consistent and timely communication assure no surprises 4) the end product…high standard of excellence demonstrated Same car twice in less than 12 month and these comments represent both times. While I hope to not have to bring it in again…I know where I will when the need arises I purchased my first new car from Mr Johnson, himself, in the early 80’s. A Nissan Sentra…and I was crushing it!!! God bless all y’all
Likely to Recommend - 5.0/5.0 -
See original comment
Repair Quality - 5.0/5.0 -
I already completed one review for this same event, that said In the last 13 months JJ’s had provided excellent workmanship and talent from customer interface to team of artiste replace, repair and revive the beauty of my little car I went of JJ’s because I purchased my first two cars from Mr Johnson in the 80’s. Very kind man!!!
Customer Service - 4.5/5.0 -
See prior comment
My Experience - 5.0/5.0 -
All repairs were completed to my total satisfaction. They did a great job detailing the inside from all of the dust. I would recommend you to my friends. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had to take the car back a few times. But, it was all resolved right away. The completed collision job is done very well. Matched up my black paint perfectly.
Customer Service - 5.0/5.0 -
Each time I brought something to their attention it was taken care of very well.