Jim Johnson Collision

4.8 (787reviews)
98%
2200 Scottsville Rd,  Bowling Green,  KY  42104

In operation 54 years, 39 years at this location.

JIM JOHNSON COLLISION IS A FULL SERVICE AUTO BODY REPAIR FACILITY WITH STATE OF THE ART EQUIPMENT AND FACILITIES. WE PROVIDE A CUSTOMER FRIENDLY, TRANSPARENT ENVIRONMENT THAT WILL LEAVE YOU FEELING CONFIDENT YOUR VEHICLE WILL BE CARED FOR AS IF IT WERE OUR OWN.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (787)

My Experience

All repairs were completed to my total satisfaction. They did a great job detailing the inside from all of the dust. I would recommend you to my friends. Thank you

Likely to Recommend

Repair Quality

I had to take the car back a few times. But, it was all resolved right away. The completed collision job is done very well. Matched up my black paint perfectly.

Customer Service

Each time I brought something to their attention it was taken care of very well.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very help and quick and outstanding service

My Experience

My Experience

Fully satisfied with the work that was done. The team did a great job ! Highly recommend.

Likely to Recommend

Repair Quality

Car looks new again, done a terrific job in blending the paint in. Highly recommend!

Customer Service

Communication was great, response was fast

Returned Clean

My Experience

Me gusto el servicio fue muy rápido y excelente trabajo estoy muy satisfecha

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional the lady in the office is very nice and she takes a time to talk to you very satisfied with the work thank you so r

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You sent me an automated text regularly through the repair. It had an eta which I used to plan my life. On the date of estimated completion date, I called the shop to ask what time I should come. They said “Oh, that things never right, it’ll be 2 more weeks.” I honestly can’t believe you would not only let that happen, but happen routinely, then act like you care about a customer’s experience. Absolutely garbage service.

Customer Service

Probably not the lady I dealt with’s fault, she was nice and helpful, but the system you have, communication, timing, is absolute trash. It is evident this is a big shop, concerned with getting cars in, not the customers experience.

My Experience

Meagan and team were fantastic from day one. Greeted me with a smile and walked me through the process of the repairs to my truck. Upon picking up my truck we it was done, they got me going with no hassle and the truck looked great. Thank you for such professional and helpful service.

Likely to Recommend

Oh, absolutely!

Repair Quality

The repair was smooth from start to finish. The team at Jim Johnson Collision was professional and very polite and helpful. They were highly recommended by a friend and now I see why. Good job!

Customer Service

Returned Clean

My Experience

No quedé satisfecho el carro tienes problema se. le siente un ruido en la parte que repararon,además se demoraron demasiado por lo que el servicio es pésimo

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have always had good service and care for all my car needs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes, I was telling a few people about how I was treated atJim Johnson and I told them about my car did get fixed and how Megan kept me updated on everything and they already made an appointment and got their car in..

Repair Quality

Customer Service

I just want to say that Megan the woman that works in the office is by far the Best I have seen! She explained to me what was going on with the work being done and with my insurance, Megan needs to train all the personnel how to treat their customers! She does deserve a raise!! She took time out to explain things to me because I was upset, she calm me down, she is really great at her job!! Today's times you don't see to many people working and greeting their customers with kindness and smiles but everytime Megan did! That's why she stood out! I been to alot of bodyshops and they act like I don't care if we get your business or not but Jim Johnson is different because of Megan!

Returned Clean

My Experience

Good people to work with

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job looks better then it did before the accident. Thanks for the hard work and time that you all put into the job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Plugs were left barely plugged in. Cause huge computer malfunction.

Customer Service

Returned Clean