Jims Excel Collision Repair & Paint Specialists
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- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
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- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The car looks better than it ever has. Was given status updates. Car was completed on time. Very happy with everything.
My Experience - 5.0/5.0 -
Great customer service, we were kept updated on the service and would recommend you to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with the service. I am in love with the color that I chose. Highly recommend them for a paint job!
Likely to Recommend - 0.5/5.0 -
Would not recommend to anyone. Even if they are using insurance. There are other local shops around.
Repair Quality - 0.5/5.0 -
Had the car way longer than you should have after having almost a months notice that the car was coming in. No communication as to what was going on, I had to reach out several times, then you reach out the wrong person. You tried to charge over double the amount a belt replacement cost. Was told the car was finally going to be done a certain date just for it to not be done till the following day and no phone call was given. And the car isn't even complete. It's still missing the front emblem even though you knew that was needed since I came in for the original quote.
Returned Clean
My Experience - 0.0/5.0 -
The window is not going up seems as if it's broken I need to speak to someone and will be there in the morning....
Likely to Recommend - 2.5/5.0 -
We would recommend the work but if someone does not have access to another car while work is being done we would tell them to find another shop.
Repair Quality - 5.0/5.0 -
Very satisfied with the work and how the car looks. Not satisfied with the length of time to complete the work and the lack of communication from the service team.
Customer Service - 1.5/5.0 -
Very satisfied with the work and how the car looks. Not satisfied with the length of time to complete the work and the lack of communication from your service team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Did a good job thanks
Customer Service - 5.0/5.0 -
Good
Returned Clean
My Experience - 5.0/5.0 -
The car looks new again and helps erase an awful mistake I made thank you
Likely to Recommend - 5.0/5.0 -
Good work
Repair Quality - 5.0/5.0 -
Thank you again perfect work
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
It took a long time, but I realize there was a lot to be fixed. I am totally happy with the end result!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my car Toyota Camry.
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0 -
Turn around time was good. Very friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was done as promised, when promised and at the price quoted. Can’t ask for more!
Likely to Recommend - 1.0/5.0 -
If they could have fixed the problem, my ratings would be different
Repair Quality - 1.0/5.0 -
Cosmetic repairs were ok. Mechanically they could not find the problem to fix it
Customer Service - 1.0/5.0 -
I was told the repair should take between 7 to 10 days. It took 22 days. When I picked the car up it was dirty and was making a rubbing noise from the fan belts. I had to always call for updates. They could not fix the problem. I took it to another repair place and they fixed it.
My Experience - 0.0/5.0 -
We appreciated the work Jim's did for us. Everyone was so friendly. We did have difficulty with the length of time it took- over 1 month- to get the job completed. We understand that delays with parts happen, however there were times we called to find out the progress and were told that they were waiting on a part that was not needed. Due to the extensively long time the work took our insurance stopped covering our rental car which was a lot out of our pocket. We always like to support small businesses, but it is hard to do when we have to pay so much more due to the rental car issue.
My Experience - 5.0/5.0 -
Great customer service, and communication throughout the process. Excellent repairs and done timely.