Joe Basil Chevrolet

4.5 (1,594reviews)
92%
5111 Transit Rd,  Depew,  NY  14043

In operation 56 years, 41 years at this location.

Having a collision or any type problem with your vehicle can be an inconvenience and stressful, but we will try to help in any way we can to relieve some of the inconvenience and stress. Any questions please feel free to call or stop by in person and we will steer you in the right direction. We work on any make or model vehicles including Chevrolet, Ford, Lincoln Mercury, Toyota, Volkswagen, Saab, BMW, Buick, Pontiac and more.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 5:00 pm
* Holiday hours may differ.

Reviews (1,594)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Need my realignment redone Stieren wheel is tilted to the left

Customer Service

Super nice, very professional and efficient

My Experience

Service was excellent the girls at the service desk were fantastic ,I’d be back if I ever need any work done .Again a special thanks to the crew for the excellent job

Likely to Recommend

Repair Quality

Excellent service the girls at the desk did a great job taking care of everything .

Customer Service

Returned Clean

My Experience

Hood still has tons of dents in it.

My Experience

Car looks great. Thank you

Likely to Recommend

Repair Quality

The body work they did was good. I received an after market bumper that I am not happy with. It doesn’t fit correct and there is a seam (looks like crap) all along the top of bumper. Had I known that would look like that I would have never bought aftermarket. It doesn’t fit and sticks up 1/4”. I’m am not happy. I should have been contacted.

Customer Service

Brooke was great

Returned Clean

My Experience

The repairs to my vehicle were satisfactory however the inside of my vehicle was dusty and some what dirty and it was not that way when I dropped it off so I would have appreciated it to be detailed to be as clean as when I dropped it off

Likely to Recommend

Loved working with the employees, no issues.

Repair Quality

Work was done perfectly & the staff kept me updated on the repair process

Customer Service

Haylee & Brooke we’re both great to work with! No issues at all.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Did a beautiful job. Car looks almost brand new. Paint work is excellent. This is why I always go to Basil for tech work and when needed, body work.

Likely to Recommend

Recommended you a few times already

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs look great and the advisor team treated me well and kept me informed. Yes I am completely satisfied.

Likely to Recommend

Wouldn't go anywhere else. Thank you

Repair Quality

I was kept informed frequently by Bree as to the status of work on my truck. Everyone was so helpful and kind.

Customer Service

So helpful

My Experience

10/10 would recommend to a friend. Seamless experience

Likely to Recommend

Although, I had to return the vehicle and I am hoping that it’s done right this time.

Repair Quality

I feel like they tried to pass it off and see if they could get away with it.

Customer Service

Color match was totally off

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Great customer service Flawless repair

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Repair Quality

Customer Service

Likely to Recommend

If asked I'll mention them how good my job was done!

Repair Quality

looks new again i cannot tell the difference between

Customer Service

They did a very good job on my vehicle