Joe Machens East Collision Center
In operation 57 years.
East Collision Center The newest addition to our auto body repair facilities, East Collision Center includes two separate repair buildings with the space for 38 service bays to service personal and commercial vehicles. Over a dozen body and paint technicians work with state-of-the-art equipment and products including multiple frame machines, a pro spot welder, and one of the few shops in the area to use a complete ENVIRONMENTALLY FRIENDLY LOW VOC paint system from primer to clear coat. We have the most advanced color matching technology and factory trained technicians from Spies Hecker. We have a Courtesy Shuttle available to take you anywhere in Columbia and we can even make arrangements to pick you up after your vehicle is finished. Parts delays and supplemental estimates for unseen damage are often part of the body repair process. We promise to do everything possible to minimize these and we promise to keep you informed.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rebecca kept me informed and answered all my questions
Customer Service - 5.0/5.0 -
Rebecca was excellent
Likely to Recommend - 5.0/5.0 -
You are the best!
Repair Quality - 5.0/5.0 -
Very polite and professional employees! Car looks perfect! Like a brand new car! Excellent business! Thank you!
Customer Service - 5.0/5.0 -
Knowledgeable! You should be proud of your employees!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was very happy when they went through my personal insurance and gave me an estimate of $2,853. Then when things flipped and I had to go through my Uber insurance, they gave a new estimate of $5,998 which shocked me and I ended up paying $2,300 out of pocket. FYI, it was only the front and rear bumper again ONLY two bumpers cost $6k.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good job 👍
Repair Quality - 5.0/5.0 -
Nick was the best person to work with.
Customer Service - 5.0/5.0 -
No comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rebecca was great and kept me abreast of repairs to my vehicle. I hope I don’t have to return but if another accident occurs, I’ll bring my vehicle back.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I realize my repair was delayed because of Machens Volkswagen but with them and East Collision would have kept me updated.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Rebbeca Burkholder was great ,she happily efficient and quick to help me through the process of repair and kept me informed all along the way.job was done to my satisfaction and everyone was wonderful..
Customer Service - 5.0/5.0 -
Great people at this location
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great and my car looks brand new where it was repaired! Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Took much longer than estimated by the staff.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work overall by the technician and I worked directly with Rebecca and had the best experience!
Customer Service - 5.0/5.0 -
Rebecca is amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Rebecca is respectful, knowledgeable, truthful and has great communication skills. Great to work with