Joe Pierrel Auto Inc.

4.9 (847reviews)
97%
253 Sunset Dr,  Butler,  PA  16001
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Shop AssistantSparkles

Joe Pierrel Auto Inc. is a family owned collision repair shop. We have been in this location since 1983.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (847)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Tim was Great to deal with through the entire process. Top-Notch and Runs a Great Business

Customer Service

Returned Clean

Likely to Recommend

I will never recommend the "new" Pierrel's

Repair Quality

My husband's Truck was to take 3 days to fix. It took 53 for not reason and never told it would take so long. Had to constantly fight for updates and for the right work to be done. Work was never done right so had to take to another garage in the end to get the truck to drive right. Joe Pierrel's is not the shop it used to be. Very Disappointing. We will never take a vehicle there again.

Customer Service

Was told false information multiple times and that things were fixed, when they were not. If my husband didn't have mechanical knowledge they would have screwed someone like me over big time.

My Experience

Likely to Recommend

Repair Quality

Customer Service

The people are super great!

My Experience

Very satisfied except waiting for final trim.

Likely to Recommend

Repair Quality

Joe Pierrel did a fantastic job fixing our Ford Edge .We are very pleased and would recommend them highly.

Customer Service

Very pleasant to work with

Likely to Recommend

Repair Quality

Took longer than originally expected. One part still waiting for on backorder.

Customer Service

Took longer than originally expected. One part still waiting for on backorder.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Waiting on it to be finished.

Customer Service

Returned Clean

Likely to Recommend

I recommend them all the time.

Repair Quality

They have a great team and wonderful customer service. I've been going there for years.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Use them everytime

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We were very disappointed.

Repair Quality

The repairs were fine but we were very disappointed that we kept getting pushed back behind others whose repairs were more expensive than ours therefore leaving us without a second car for three weeks when we were told 5 days.

Customer Service

From my previous comment we were very disappointed in being pushed behind others whose repairs were more costly than ours.

Likely to Recommend

Repair Quality

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My Experience

Likely to Recommend

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Great job ! We would recommend your shop to anyone who may have a repair need !!

Customer Service

Great job ! We would recommend your shop to anyone who may have a repair need !!

Returned Clean

Likely to Recommend

They do really nice work- very pleased. Am a repeat customer.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Nice job

Customer Service