John's Collision Repair
John's collision repair is a family owned auto repair business that has been serving the community since 1992 Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I have used body shops previously and have never had an experience quite like John’s. This is the most communicative shop I have ever had interactions with. I was always aware of what was happening with my vehicle throughout the entire process. I never had to guess what was going on with my car, when it would be ready or the final cost of the repair. I highly recommend John’s Collision Repair - I hope I never have to use them again, but if I did, I will!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
John also helped make sure insurance was handled properly without shortcuts.
Repair Quality - 5.0/5.0 -
Top notch service, start to finish
Customer Service - 5.0/5.0 -
John and crew took care of every headache for us. Made sure the right parts got ordered and right repairs got made. Treated us professionally & efficiently.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceeded expectations
Customer Service - 5.0/5.0 -
Also exceeded expectations
Returned Clean
My Experience - 5.0/5.0 -
excellent service and was trilled that you guys washed my car and cleaned the inside. That was a pleasant surprise. Would highly recommend you
My Experience - 0.0/5.0 -
I’m satisfied with the repair work to the bumper and hail dents, as well as two warranty items. But there is one warranty item from a previous repair that was not resolved. The overhead cover above the driver seat is still lose and makes noise. When I push up on the cover, I can feel and hear that some sort of clips or brackets are not connected. This is compared to the overhead cover above the front passenger seat, which is firmly attached and does not make noise. I will be in touch in a few weeks to have this addressed. Thank you.
Likely to Recommend - 2.5/5.0 -
I’m not sure how to answer this question. Other than this issue that has not been resolved, the other repairs have been done to my satisfaction, but I’m frustrated that the overhead panel issue was not addressed. It appears to me that nothing was done to even attempt a repair.
Repair Quality - 0.5/5.0 -
Loose/noisy overhead panel was not fixed. I was patient while you had my car for over three weeks, especially due to the unfortunate circumstances. But to be without my car for over three weeks and then have the overhead panel problem not fixed is very frustrating.
Customer Service - 0.5/5.0 -
I explained the loose/noisy overhead panel issue to three different employees: in person when I obtained the estimate, in person when I dropped off the car, and then once over the phone. The issue above the driver seat is easily apparent when compared to the overhead panel above the front passenger seat. Yet the problem was not fixed, and it appears that nothing was done to attempt a fix.
Returned Clean
My Experience - 0.0/5.0 -
Not satisfied with email communication system and employee who gave me keys when I came to pick up was extremely rude. Handed me he keys and told me to have a good day after getting upset during conversation in office. Didnt tell me where car was or walk out and go over any of the work done. Car was covered in some sort of dust. Would not recommend someone else to bring their vehicle in or bring my vehicle back if in another accident.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The work quality is, and has always bee, superlative!
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
While my dealings were great once I got them on the phone, that only came after my initiation.
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the fact that Trevor was able to fix the problem yet keep costs at a minimum. The work was well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Work. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was super helpful. I will use this shop again if the need arises! Trevor was great! Everyone was great!
My Experience - 5.0/5.0 -
Through tough extenuating circumstances, John's went above and beyond to get my car repair completed and back to me extremely timely and very well done!! Thank you so very much and best wishes to you all.
My Experience - 5.0/5.0 -
Although my car took almost two months to repair, picking it up yesterday proved it was worth the wait. My car looked just like the day I picked it up from the dealership! All communication with the staff was prompt, accurate and professional. I met and spoke to one of the technicians who worked on my car. He assured me that if there were any issues at all it would be taken care of. Trevor was also great dealing my numerous calls about completion. I run a luxury hotel in Aspen and I know what service is and should be and it is for sure present at your shop. I hope that I don't have to return for another repair, but if I do, it will definitely be John's Collision. Thank you to everyone! Tony Dilucia
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have..
Repair Quality - 5.0/5.0 -
My car looks amazing. John and his crew are awesome, Thad did a great job Making sure it looked great and everything was done right. Hopefully i wont be back but if i ever do need work done ill be going back.