Johnson Auto Body
In operation 30 years, 26 years at this location.
Johnson Auto Body is a family owned collision repair business that's been serving our Knightdale community and surrounding area since 1996. We're super friendly, do excellent work and try to make the repair process as easy as possible. We work with all insurance companies and set up rental cars too. All our repairs come with a lifetime warranty as well. Stop by for a free estimate today!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was a perfect repair and paint job I will recommend them to other friends and family. Thank You!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work is always top quality and although I never want to have to use you guys, I am glad I can trust the work you do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
length of time car was in shop
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Took twice as long as estimated to complete
Customer Service - 4.0/5.0 -
Get away from automation and go back to call system
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My third experience with Johnson Auto Body and we have been provided the same excellent service each time.
My Experience - 5.0/5.0 -
My experience with Johnson Auto Body was a very pleasant one everyone was very nice and friendly. I was informed of the status of my repair by routine notifications so I knew at what stage my repair was at. John I thank you.
My Experience - 5.0/5.0 -
I like the communication and your quality of work.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly informative professional
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From check in to check out , everyone was concerned, asking if needed a loaner, during repair contacted me on progress of repairs had problem with finding front grill let me know concerning time. Johnson Auto Body has been a pleasure to work with
My Experience - 5.0/5.0 -
Excellent work. Todd and office staff were very nice and helpful. One suggestion for improvement. Communication between office and shop could be better. Office sent email that car was done 8/15 then Tues 8/19. Neither was correct. Todd in shop had correct status. Thanks for ability to communicate directly with Todd.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
It would have been nice for you all to waive the deductible Ace not charge us being that you messed up the paint while fixing up the front grill of the car and had to keep additional days to fix the error.
Customer Service - 2.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The attention to detail could be better.
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I have no major complaints, just a few minor ones. My front license plate was not put back on, and my driver seat and mirrors didn’t seem to be in their normal spot. Otherwise, I have no complaints about the repairs.
My Experience - 5.0/5.0 -
Excellent and friendly staff. I was updated frequently on the repairing of my vehicle. Todd is AWESOME! He came out in the rain after hours to jump start my car! Thank you all so much for the wonderful service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The time to complete was much longer than expected, where a lot of this was outside of your control. Outside the that, the quality of the repair is very good.
Customer Service - 5.0/5.0 -
Very responsive and transparent, although most of it was about delays for parts issues.
My Experience - 5.0/5.0 -
Very easy process, kept me updated, very friendly staff