Johnson Collision
In operation 101 years, 7 years at this location.
Come to Johnson Motors to see what our collision resources can do for you. Highly trained and well experienced collision and paint technicians will perform quality repairs per OEM procedures to ensure your vehicle is repaired properly and timely. We offer complete auto body services for all vehicles involved in any collision or comprehensive claim situation. That includes car accidents, hail damage, glass replacement, and all PDR applications. We work with all insurance companies and accept all customer pay options. We also have complementary loaner vehicles should you need one during repairs. Johnson Motors has been serving customers both locally and throughout the region with ALL of their vehicle’s needs since 1925. We are located only 15 minutes east of Stillwater in New Richmond, Wisconsin. Whether you have a domestic or import vehicle, make Johnson Collision your first choice collision center. We look forward to serving all of your auto body repair needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (52)
- Sort By:
- Newest
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There was a delay in parts . The service was good.
Customer Service - 4.5/5.0 -
Better communication goes along way. The service was good .
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0 -
Service/repairs in addition to a few other concerns I had brought up during the phone conversation on 7/6 were addressed and taken care of.
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
At time of estimate I was told a headlight was going to be ordered right away and I would receive a call within the next week to set up an appointment to replace headlight before the rest of repairs were scheduled. No call. Was scheduled for repair 7/10/23, received voicemail stating repair was pushed out until 7/24/23. Received another call on 7/6 asking when I could bring my vehicle in for my appointment on 7/10. Dropped off on 7/10. As of 7/21 I had not heard from anyone regarding my vehicle. I called requesting info and was told I would be called right back with results, no return phone call the entire day regarding the status thus why I called back around 2:30pm to then find out it was ready for pick up. My experience with Collison customer service was very disappointing in terms of the lack of communication regarding my vehicle and knowledge of the status of repair.
Likely to Recommend - 4.0/5.0 -
I realize some of the communication may have been out of Johnson’s control. Communication improved considerably once work started.
Repair Quality - 5.0/5.0 -
The repair looks great. Everything works as it should. I haven’t taken a close look at the paint color in the sun but what I have seen looks like new.
Customer Service - 4.0/5.0 -
Communication was odd. I would call., leave a message, then someone from my insurance company would call to give a brief update. I can only assume communication was this way because it was an insurance claim. Communication did get better the last few weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hail damage was all fixed
Customer Service - 5.0/5.0 -
He kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The bumper is not the same as the original bumper I had and no one stated why to me
Customer Service - 5.0/5.0 -
Hard to get a hold of and no one replies to email or voice mail
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great. Just would have been nice to be able call directly.
My Experience - 5.0/5.0 -
did a great job and im satisfied with the repairs done
My Experience - 5.0/5.0 -
The workmanship was fantastic, it looks really nice. The only thing I would recommend is a bit more proactive communication, it was a longer running job and I had to call to get status which wasn't always readily available. Overall nice job though and thank you for the loaner car which came in handy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Johnson motor did a very good job on my Explorer
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
One part was back ordered and not installed yet. Traveling for 2 months now without the part. I’m told they have to pull bumper of to install so job not finished
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Made you feel like you were a priority. Great work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job was well done with truck and insurances (2) thank you