Jones Auto Body Inc

4.8 (226reviews)
95%
1901 E Memorial Dr,  Muncie,  IN  47302
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (226)

Likely to Recommend

Repair Quality

The team did a great job. We are very satisfied. Thank you very much!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It looks very nice- good job on matching the door

My Experience

My Experience

Jones has been my family's go to for all car repairs. They always deliver when they say they will. And you cannot even tell the car was rear ended.

Likely to Recommend

I always recommend Jones Auto Body. Everyone i. My immediate uses this shop.

Repair Quality

Always do amazing work. And the timeliness of how long repair would take was spot on.

Customer Service

Always helpful and answer questions I have.

Returned Clean

My Experience

My Experience

I was told my windshield has a crack and I know when I dropped it off there was no crack in my windshield

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

always do a good job

My Experience

The vehicle was not fixed, the collision notifications are still going off and the repair is not complete

Likely to Recommend

Repair Quality

The work is incomplete

Customer Service

Returned Clean

My Experience

Fixed my car in a timed manner and completely satisfied!! Will use them in the future!

Likely to Recommend

I have used Jones before and I have always been very happy with the work.

Repair Quality

Awesome service and great customer service.

Customer Service

Returned Clean

My Experience

The work seems to be satisfactory, however the repair took much longer than I had expected. I would give you repeat business, however because the repair work is more important than the time. I understand that the time is somewhat out of your control.

Likely to Recommend

Repair Quality

Great work...fast service...friendly staff. Thanks!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work from what I have seen

Customer Service

Returned Clean

Likely to Recommend

Where i always recommend.

Repair Quality

Only bad thing was communication about hold up on damaged replacement parts. I had to call several times to find what was taking so long.....great work and easy to deal with as always. Always easy to find out what was going on when I called. I recommend Jones for all my body work repair. Thanks

Customer Service

Always great work and easy to get info from.

Returned Clean

My Experience

Looks great, friendly service. Thank You

Likely to Recommend

Repair Quality

Looks great! Thanks

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Been coming back for years and I always recommend Jones. I was referred here by my wife’s grandfather and then her father and we are always pleased with the quality of work.

Repair Quality

Customer Service

Returned Clean