Jones Auto Body Inc

4.8 (226reviews)
95%
1901 E Memorial Dr,  Muncie,  IN  47302
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (226)

Likely to Recommend

Repair Quality

Jones Auto Body did a wonderful job on my repair.

Customer Service

Jones Auto Body did a wonderful job on my car repair. They also provided excellent customer service by texting repair updates and they also call to notify me of a delay with the shipment of a part. 10/10 service

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Likely to Recommend

Repair Quality

Customer Service

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My Experience

Jones Auto Body worked very quickly, were very communicative, and were very kind overall! Beyond all of these qualities, Jones Auto Body made sure the work I needed done was completed well, and the quality of their work is great!

Likely to Recommend

Repair Quality

The repair was fantastic! The body work looks amazing!

Customer Service

The repair shop was extremely communicative, and made sure to thoroughly answer any questions I have as well address the concerns I brought

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Jones Auto Body did a wonderful job and I am definitely impressed and very happy that I chose to have my car fixed at Jones Auto Body. I would like to thank them for the excellent job!

Customer Service

Wonderful customer service!

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Great job. 10. Thank you

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Very likely because the quality of work was great.

Repair Quality

It looks great! I’m impressed with the quality of work!

Customer Service

Very professional and attentive. Knowledgeable.

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My Experience

Likely to Recommend

I don’t hesitate to recommend Jones Auto Body. They are a great business.

Repair Quality

I have lived in the Delaware county for 46 years. In that time we have used Jones Auto Body each time we needed body work on our vehicles. They always do superior work. I would recommend them without hesitation. Great job as always, guys!

Customer Service

Always respectful and sincere in communication.

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Likely to Recommend

Always recommend

Repair Quality

I have always utilized Jones for all my vehicles bodywork.

Customer Service

Very satisfying

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My Experience

Very thorough with perfection. Thank you for the phenomenal communication!

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

I would recommend the shop for repairs but would counsel whoever used them to ask a lot of questions and expect longer (rather than shorter) time to completion.

Repair Quality

Customer Service

Up front it would be good to know how long the repair would take. Also it would have been good to get some updates on when the job might be done without me having to inquire.

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My Experience

They charge my wife the deductible and then tell her that one of the emblems is not in and they will call her when it gets there she should have never been charged the deductible and we should not have picked that up until it was completely done

Likely to Recommend

Repair Quality

Had to return the vehicle due to the door sticking in a paint run what you think they would have checked all that before they had us pick the vehicle up

Customer Service

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My Experience

Great work! Thank you for fixing my jeep and making it look new again 💕

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Won’t deal with another shop.

Repair Quality

The team at Jones always provides quality body work and has always met the completion date. There is no other shop I would use.

Customer Service

Customer service is top notch. They share with you what they are going to do and do what they said they were going to do.

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Likely to Recommend

Repair Quality

Very pleased with the work performed on my vehicle.

Customer Service

No issues with anything.

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