Jones Auto Body Inc

4.8 (226reviews)
95%
1901 E Memorial Dr,  Muncie,  IN  47302
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (226)

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My Experience

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My Experience

Always pleased with their work, and professionalism.

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My Experience

They was so nice and my Kia look so good. I would tell everybody to go there.

Likely to Recommend

Repair Quality

They did a wonderful job.

Customer Service

Returned Clean

My Experience

I just appreciate the expertise everyone showed. The people were nice and professional.

My Experience

Well done

My Experience

I have used Jones for 50 years or so. Love the quality, speed, and family atmosphere at the business.

My Experience

Thank you

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Repair Quality

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Repair Quality

Detail was very good. Paint paint color good match very good work.

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Returned Clean

My Experience

They do a great job

Likely to Recommend

Repair Quality

Great job

Customer Service

Very helpful

Returned Clean

My Experience

They did a great job.

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Repair Quality

They did a great job. I cant tell it was in an accident.

Customer Service

Returned Clean

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My Experience

Always happy to work with Jones Autobody where their work is exceptional.

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Repair Quality

Very happy with service

Customer Service

Always right on top of things with a smile.

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Likely to Recommend

If they did a better job of being proactive in their communications then I would rate this as a 10. I am pushing 60 years old and I’ve had lots of companies do work for me on many different types of things. Over all these years, I have come to realize that the companies who are certain to contact me instead of leaving it to me to contact them are the companies that I go back to time and again and mention to friends and family about. To me, that’s even more important than cost.

Repair Quality

Proactive communication would have been nice. I called Jones on the original estimated finish day and that’s when I found out that they had had to order more parts for some unforeseen damage during the estimate. Then I had to call back the day of the second estimated finish timeand found out that they were still waiting for a part and that it would be done the following day. That following day I was contacted by them to let me know the progress, and they even chose to stay after hours since it was a Friday and they are closed on the weekends to be certain that my truck was done.

Customer Service

Returned Clean