Jones Auto Body Inc

4.8 (226reviews)
95%
1901 E Memorial Dr,  Muncie,  IN  47302
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (226)

My Experience

Thank you for working on my Chevy Impala I know you guys did a good job I will recommend you guys to other people

My Experience

My Experience

It was a totally satisfying experience. Thank you🙏

Likely to Recommend

Repair Quality

Great job as always. Thanks for everything.

Customer Service

Everyone was super nice.

Returned Clean

My Experience

The repair was outstanding, concerns about matching paint on a 10 year old car were not an issue. Haven’t used Jones for years but when they were listed as a preferred shop by State Farm I knew where we wanted to go. Thanks to the Team for a great job.

Likely to Recommend

I’ve already commented to friends about the excellent work they do.

Repair Quality

I was concerned about matching paint color on a 10 year old car but the match is perfect. The repair was excellent, haven’t had to use Jones for a number of years but I’m happy they were on the list of preferred shops that State Farm had.

Customer Service

Besides the initial repairs I requested some extra repair which I paid out of pocket, that repair was perfect as well.

Returned Clean

My Experience

Awesome job, great commutation, super friendly staff!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Why wouldn't it. Nothing but good work for us.

Repair Quality

Jones auto body repair has always don't a great job for me

Customer Service

Very nice, friendly and professional help

Returned Clean

My Experience

My Corolla cross looks brand new again! They kept me informed throughout the entire process! They even cleaned the inside!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything looks great and feels great. We’ve use Jones autobody in the past four or five times. Probably couple of my brothers have as well. We like the service we get from there and the way our vehicles work after you work your magic on them. Thank you Jones autobody!

Likely to Recommend

Repair Quality

You did a good job. Our vehicle looks great. This company takes care of it’s customers they treat you well, and don’t try to scam you. Several friends and family members have taken their vehicle’’s over to Jones auto body over the years and have been very satisfied with the work that Jones auto-body does. Thank you

Customer Service

Great! They stay in touch with you with updates on the progress of your vehicle. You always get a sense they know what there doing..

Returned Clean

My Experience

As always, your the best

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

One small spot on passenger fender. Looks like a small spot that was painted over, you can feel it with your fingernail

Customer Service

Very nice people

Returned Clean

Likely to Recommend

Repair Quality

Excelent job

Customer Service

Very helpfull

Returned Clean

My Experience

I have used Jones Auto Body on a number of occasions on different vehicles. I have over the years that needed repairs from minor to major, and have always been satisfied with the work that Jones Auto Body does I would highly recommend them to anybody that’s looking to get their car repaired Weatherby, a minor repair to a major repair, all the employees are very pleasant and everyone knows exactly what to do to get these cars put back to factory specifications they work with the insurance companies very well, and have the ability to follow up on supplemental‘s and get everything taken care of regarding the repairs. I do recommend them to everybody that asked me. I have a great body shop to do the repairs. I was very happy that when I picked up the car that it had been detailed and looked very very nice, I do recommend Jones Auto Body per your auto needs and repairs

Likely to Recommend

I recommend Jones Auto Body to everybody I know. I will continue using Jones Auto Body for my automobile repairs and have used to. Four years and have always had excellent service.

Repair Quality

I was very happy with my repairs, and I was also very satisfied with the customer service. I don’t lose my car repaired to my satisfaction., The car was detailed when I picked it up and look just as nice as the day I bought it I’ve been going to Jones Auto Body for years for my automobiles and I will continue to do so in the future. Keep up the good work guys.

Customer Service

See my prior comment

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I appreciate how well they take care of the inside as well as the outside of my car.

Likely to Recommend

Repair Quality

Well you keep asking so the quality of the work looks excellent. But I dropped it off July 17th and the state farm claim says you started work on it July 20th. It was there 19 days to reskin a door. Ridiculous.

Customer Service

Returned Clean

My Experience

Outstanding job. I will whenever asked be more than happy to recommend Jones Auto Body. You folks did a Perfect job on my car. Thank You!

Likely to Recommend

Repair Quality

PERFECT! Would, will, and do highest recommendation as to workmanship, quality, timely, caring, and highest customer service. THANK YOU JONES AUTO BODY for your efforts to restore my vehicle. God Bless you all!

Customer Service

Returned Clean

Likely to Recommend

Done a great job

Repair Quality

Took my wife’s Durango in cause we got hit in Walmart parking lot and when we picked it up it looked fantastic

Customer Service

Returned Clean