Jones Auto Body Inc
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- Lifetime Warranty
- Full Service Mechanical
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- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Done a great job
Repair Quality - 5.0/5.0 -
Took my wife’s Durango in cause we got hit in Walmart parking lot and when we picked it up it looked fantastic
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great work! Worth the wait of getting in when you know the work is going to be near perfect. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very very pleased with the quality of work performed in your facility. However I was disappointed that it took so long and that you had some employee difficulties. So overall yes I'm very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jones Autobody did a fantastic job on my truck. I would recommend them to anyone!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Considering Jones Auto Body is the go to for all my family members I would say we like their work.
Repair Quality - 5.0/5.0 -
What was done looks great.
Customer Service - 5.0/5.0 -
They answered my questions and didn't treat me like the questions were dumb
Returned Clean
My Experience - 5.0/5.0 -
The end project looks great ! Can’t tell it was damaged! Great match of paint!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair!
Customer Service - 5.0/5.0 -
Only complaint was I discovered a glass door window in my trunk when I got home!
Returned Clean
My Experience - 5.0/5.0 -
Courteous service and prompt service, thank you!
My Experience - 5.0/5.0 -
I’ve always been satisfied by your work it’s just a lack of communication. It takes just a few minutes to call and say hey we got a bad door in and will be trying to find another one so we are still working on it but will take a little longer. That I would have appreciated more than not hearing anything. I had to make 2 calls to see how it was going with my car. It was a month to the day when I picked it up. So that would have been a month waiting to hear something from you about process. If I hadn’t called you. It might just be to your advantage to keep in touch with car owner on process if it runs into a longer period of time These are just some of my thoughts but I Thank you for your service on my car! Hope I don’t need to use you again 🤞 but if I do I will come back to you guys!!
Likely to Recommend - 5.0/5.0 -
I haven’t had to use you guys really off but satisfied so I would recommend
Repair Quality - 5.0/5.0 -
Took a month but car looks good 👍
Customer Service - 3.5/5.0 -
I think a call in letting me know what was going on would have been nice towards customer service sode
Returned Clean
My Experience - 5.0/5.0 -
Very nice. I wouldn't go anywhere else. The people are nice to..
My Experience - 0.0/5.0 -
Car sat in lot the whole estimated repair time period. No phone call,email,or text explaining progress or status
Likely to Recommend - 1.5/5.0 -
Won't bad mouth a business that has been there as long as they have. Management needs to improve
Repair Quality - 2.5/5.0 -
Repair is decent,overspray on windshield. Car sat in parking lot the whole estimated time of repair,no status update,no email,no call about delay. Disappointed with customer service
Customer Service - 0.5/5.0 -
Car sat in lot whole estimated time of repair. No status update,call or email
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. A professional crew. Thanks
My Experience - 0.0/5.0 -
Hood, finders, and headlights do not align.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Ya’ll were pretty good but my clock is now stuck at 11:49am. Something tells me it’s a fault with Ford’s programming, but if you had an idea on how to fix it I’d gladly take some advice
Likely to Recommend - 0.5/5.0 -
I respect my friends enough to not send them to thiefs
Repair Quality - 1.5/5.0 -
The car runs fine. But the money and few items that were in my car that have now disappeared make me wonder what ya’ll are doing over there. I’m happy you cleaned my car, I didn’t know that was a service you did, very nice. But I definitely don’t think taking people’s personal belongings really counts as cleaning. Also I left a review saying the clock in my car was stuck. Ya’ll claim you’ll be in touch after this review but I see you don’t really care how your customers feel. Very shameful work.