Jones Collision Center

4.9 (118reviews)

96%

(520) 836-2384

1932 N. Pinal Ave., Casa Grande, AZ 85122

96%

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1932 N. Pinal Ave.
Casa Grande, AZ 85122

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About Jones Collision Center

See Photos

1932 N. Pinal Ave.
Casa Grande, AZ 85122

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 46 years.

JONES FORD, GMC, BUICK COLLISION CENTER is a family owned auto repair business that has been serving the community since 1970. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process. EACH VEHICLE IS INSPECTED BY MANAGEMENT TO PROVIDE A COMPLETE CUSTOMER SATISFACTION GUARANTEE.

Services

Free Estimates
Insurance Company Assistance
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

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Website

Reviews (118)

Sort By:
Newest
Rating

88 Customers Rated

5 Stars

62.7% Complete

(74)
4 Stars

5.9% Complete

(7)
3 Stars

0% Complete

(0)
2 Stars

1.7% Complete

(2)
1 Star

2.5% Complete

(3)
< 1 Star

1.7% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the repair shop for exceptional service quality, with many highlighting the excellent workmanship that makes vehicles look brand new after repairs. Communication stands out as a major strength, with staff providing regular updates throughout the repair process and keeping customers well-informed at every step. The team demonstrates professionalism, friendliness, and attention to detail. Customers appreciate the thorough explanations of repair processes and costs. Timeliness is generally strong, with most repairs completed as promised, though some delays occurred due to insurance or parts availability issues that were well-communicated. The shop's advocacy for customers during insurance negotiations is frequently mentioned. Vehicle cleanliness upon return consistently exceeds expectations, with many surprised by the thorough cleaning provided.

Select to learn more

Service Quality
Timeliness
Communication

"Very pleased with quality of work. Impressive!"

"Jones did a pristine repair of damage done to the hood by a bird dropping. Professional and ..." Read more

"Outstanding customer service & workmanship!"

"They did a very good job, kept me informed, let me know much it would cost & they cleaned the ..." Read more

"The repairs was timely in manner."

"Jones never delayed the process it was our insurance company and claims adjuster ..." Read more

"Even though it was not ready when originally promised, I was provided with a rational reason for the delay ..." Read more

"They took me home & came to get me the car was done"

"Vehicle completed on time."

"Jones Collision communicated with me every step of the way and kept me informed of every issue"

"Communication was excellent"

"I was kept informed each step of the way"

"Excellent service and updates!"

"They text & called"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Very pleased with quality of work. Impressive!"

"Jones did a pristine repair of damage done to the hood by a bird dropping. Professional and ..." Read more

"Outstanding customer service & workmanship!"

"They did a very good job, kept me informed, let me know much it would cost & they cleaned the ..." Read more

"The repairs was timely in manner."

"Jones never delayed the process it was our insurance company and claims adjuster ..." Read more

"Even though it was not ready when originally promised, I was provided with a rational reason for the delay ..." Read more

"They took me home & came to get me the car was done"

"Vehicle completed on time."

"Jones Collision communicated with me every step of the way and kept me informed of every issue"

"Communication was excellent"

"I was kept informed each step of the way"

"Excellent service and updates!"

"They text & called"

Amy (Ford owner) reviewed 8/5/26

Truck looks good as new. The collision center gentleman Chris kept us completely informed on what was going on. He completed all the paperwork for us which was extremely appreciated. He even delivered the truck back to us since I had surgery and couldn’t drive. Truly he went above and beyond. I will highly recommend this collision center!

Joann (Chevrolet owner) reviewed 8/3/26

Very helpful

Ryan (Ford owner) reviewed 8/2/26

Wendell (Ford owner) reviewed 8/1/26

Chris Williams was outstanding in keeping us posted on progress and his service was the best. Our Truck looked beautiful and Chris went out of his way to make sure everything was taken care of.

Brandy (GMC owner) reviewed 7/29/26

Did a great job.

Tami (Ford owner) reviewed 7/22/26

BEAUTIFUL cannot even tell where the damage was! Chris is an awesome service advisor.

Always very professional and friendly.

Dusty (Chevrolet owner) reviewed 7/20/26

Justin (Ford owner) reviewed 7/19/26

Michael (Ford owner) reviewed 7/9/26

Exceeded expectations!

Oscar (Ford owner) reviewed 7/5/26

Excellent work. Good service. Nice people to work with.

Charles (GMC owner) reviewed 6/29/26

Josh and his team were fantastic!

Kathy (Mini owner) reviewed 6/22/26

Quick friendly service, reasonable rates!

Vincent (Mini owner) reviewed 6/16/26

.. good service .. repairs done well .. all on time .. very satisfied ..

Michael (Ford owner) reviewed 6/15/26

Excellent Service! Josh is great!

Great!

Bob (Ford owner) reviewed 6/8/26

They did a great job on my F150 truck

Ina (Kia owner) reviewed 6/4/26

I would highly recommend Jones Collison Center at any given time

Jones Collison Center is 100% the best. They really take care of you. Chris step on there and j I st took over ehen I was so unsure of what my next step would. He just made it so that I honestly did not need to worry.. I would recommend if you need any body work , or repairs . This is where you take your vehicle. Many thanks to all for doingvsuch a great job on my car. God bless you all Ina

Julia (Toyota owner) reviewed 6/1/26

Great customer service! I knew you were all busy and I was patient. The job was complete. Thank you.

David (Buick owner) reviewed 5/28/26

Craig (Dodge owner) reviewed 5/26/26

Great job. On fixing the door, painting and blending it into the front and rear panels.

Very friendly, professional and helpful.

Marney And Stanley (Ford owner) reviewed 5/25/26

Should have painted the hood

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Jones Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Jones Collision Center

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Schedule an estimate appointment

Reviews (118)

88 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?