Jones Collision Center
In operation 46 years.
JONES FORD, GMC, BUICK COLLISION CENTER is a family owned auto repair business that has been serving the community since 1970. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process. EACH VEHICLE IS INSPECTED BY MANAGEMENT TO PROVIDE A COMPLETE CUSTOMER SATISFACTION GUARANTEE.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done! Your team did a great job on my truck and got it done in a timely manner.
My Experience - 5.0/5.0 -
Chris was outstanding. He kept me informed throughout the process. Josh's customer service skills were not as polished as they could be.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Chris was outstanding. Josh, not so much.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A vehicle purchase and repair comment: We had a choice recently, having gotten multiple repair estimates for minor damage to the front bumper area of our 2026 Envision with 1,216 miles, and we chose Jones Ford / GMC. Further, we'd like to tip our hat to Christina Flatt and Erica Salazar, Service Managers and Chris Williams, Collision Center, three Jones Ford employees who were instrumental in our decision to choose Jones Ford / GMC for our repairs. The repairs were accomplished with aplomb and in a timely manner. Erica, Christina and Chris went the extra mile to provide a high standard of service from the start, and to keep us informed and appraised of repair progress. We'd like to pass special kudos to the Jones Ford / GMC support staff, Christina Flatt, Erica Salazar as our first contacts in service at Jones Ford / GMC, who from the beginning took us under their capable wings to make us comfortable with the entire repair process, beginning to end. Further, kudos to Chris Williams in the collision department. Chris has an exceptional 'customer-facing' demeanor and an overt interest in providing an efficient and timely repair process. Chris goes the extra mile to provide customer repair progress information updates throughout the repair process with photos and ultimate customer satisfaction. His out-brief at pickup time was over-the-top comprehensive and clear. It was clear that he took a personal interest in our customer satisfaction and the Jones Ford / GMC collision repair image and high standard. The whole event was very pleasurable. Our 2026 Envision is the 3d new vehicle that we have purchased from Jones Ford / GMC - in 2021 a new Ford F150 FX4, in 2024 a new Buick Encore GX Avenir, and in 2026 a Buick Envision STR. In each case we have been completely satisfied with our personal interface with the Jones Ford / GMC staff - Sales, Service and Repair along our new car purchase through repair. We, unequivocably, recommend Jones Ford / GMC of Casa Granda, AZ to anyone interested in any vehicle purchase.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris was wonderful. He gave me a reasonable quote. They shuttled me home and they finished my car ahead of schedule. I will come back to see Chris for any future repairs.
My Experience - 5.0/5.0 -
Truck looks good as new. The collision center gentleman Chris kept us completely informed on what was going on. He completed all the paperwork for us which was extremely appreciated. He even delivered the truck back to us since I had surgery and couldn’t drive. Truly he went above and beyond. I will highly recommend this collision center!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris Williams was outstanding in keeping us posted on progress and his service was the best. Our Truck looked beautiful and Chris went out of his way to make sure everything was taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
BEAUTIFUL cannot even tell where the damage was! Chris is an awesome service advisor.
Customer Service - 5.0/5.0 -
Always very professional and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceeded expectations!
My Experience - 5.0/5.0 -
Excellent work. Good service. Nice people to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josh and his team were fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick friendly service, reasonable rates!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
.. good service .. repairs done well .. all on time .. very satisfied ..