Jordan Collision Repair
In operation 107 years, 32 years at this location.
Jordan Collision's goal is to become the highest quality production repair shop in San Antonio. We strive to stay in the top 25th percentile in all KPI categories while maintaining a keys to keys delivery average of less than 8 days. Simply stated, we do the best work in the shortest amount of time as we strive to take care of our customer base and our insurance partners. We maintain an I-Car Gold Status for our business and 75% of our technicians are I-Car Platinum Certified in their specialty designation. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for the quick service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am impressed by the fast repair, great customer service, the fair price, and constant updates on the progress of my vehicle. Thank you very much for staying 15 minutes late to allow me to pick up my car so as to avoid a rental car fee.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
it would b a 10 if the issues i explaned earlier r rectified.
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
the body work was good and i was very happy to get my car back vety clean.but it was returned to me on empty when i gave it to them with more then a quarter of a tank..also my engine light and wrench light was on and was not when i left it to b worked on.when i asked for it to b looked at i was sent away being told it was coincidental..so i took it to b looked at else where to find out that my break and tale lights where blown out which ur shop did not check either.i didnt appreciate having driven of the lot under such dangerouse circumstances..getting back to engine light it was a loose wire that i was told by the mechanic most likely happend when ur shop replaced the complete head lamp and blinker where replaced and also caused the back lights to blow..so what im getting at is a more thorough look at my car should have been done before returning it to me..and for sure should have been done when i asked apon recieving it instead of sending me else where after spending nearly 3000.00 at ur shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great service and repair was flawless
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bruce is so professional & knowledgeable in his field . It was a pleasure working with him & your body guys did a great job ... Thank you Jordan Ford. !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Car repair was not completed per the scope of work on the work order. Driver door was not blended into the replaced/repaired fender as written up by the service estimator. TPIL was taken to the dealer for repair/reprogram. The lite was back on by the time the car was driven home. Service order had a change order from 2 wheel alignment to 4 wheel alignment. The receipt reflex a 2 wheel alignment was done not the 4 wheel. The stealing wheel seems to be off center but the car seems to drive straight. I am not sure of the tracking of the rear tires if on a 2 whelks was done. Right not there is a lack of trust that the job will be done right based on the problems already I incountered. Paul