J.R. Auto Collision Repair
We are a family owned and operated Auto Body shop located in Arlington Heights, IL. We have been servicing the local area since 1996 and pride ourselves on providing the best quality collision repair in the area. We are a independent shop that works with all major insurance companies. Please stop by for your free estimate today!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
They did an awesome job repairing my car due to an accident. It’s like I have a brand new car
Customer Service - 5.0/5.0 -
Every one was so nice and made a difficult time very easy
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely knowledgeable and professional staff. I highly recommend your shop. Thanks for everything.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So easy to work with this repair shop
Customer Service - 5.0/5.0 -
J R Auto Collision is very professional and ver customer oriented.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If they were in the vicinity of JR Auto Collision.
Repair Quality - 4.5/5.0 -
Job done very fast, very pleasant front of house staff. Color match on bumper is 90-%95 close to the original which is very good. I was especially impressed with the interior detailing being part of the package
Customer Service - 5.0/5.0 -
Too notch staff
Returned Clean
Likely to Recommend - 3.0/5.0 -
Again, I really liked working with Jim. But everyone else soured the experience. I ended up taking my vehicle back because the Check Engine light came on. I took it back and was told it was a bad O2 sensor. Took to a dealer and there was nothing wrong with the O2 sensor. Makes me wonder if they even plugged in the computer...
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Jim is great. Everyone else was either rude or didn’t seem to know what they were doing or talking about.
Returned Clean
Likely to Recommend - 5.0/5.0 -
We already do!
Repair Quality - 5.0/5.0 -
You always do a great job! That's why we are repeat customers.
Customer Service - 5.0/5.0 -
Friendly and efficient is a great combo.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a superb job on fixing my Jeep Cherokee
Customer Service - 5.0/5.0 -
Very friendly and accommodating
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend J&R
Repair Quality - 5.0/5.0 -
Loved Jim and the team. From explaining the process, to giving timely updates, and for going the extra mile and detailing the car during handover
Customer Service - 5.0/5.0 -
Superb customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work as always! Customer service as good as it gets as well! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I can't speak for the price - another insurance company will take care of this, so I didn't have to haggle/shop around for this - but otherwise no complaints
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
No muss, no fuss. Friendly in a real way, and just the fact.