Kaizen - Grand Junction
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Reviews (544)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was taken care of professionally and quickly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend Kaizen Grand Junction for their customer service and attention to detail in making repairs to my car.
Repair Quality - 5.0/5.0 -
They did an outstanding job repairing my car. They found all the hidden damage and made the necessary repairs.
Customer Service - 5.0/5.0 -
They did an outstanding job repairing my car. They found all the hidden damage and made the necessary repairs.
Returned Clean
My Experience - 5.0/5.0 -
Absolutely awesome start to finish!
My Experience - 5.0/5.0 -
The customer service was outstanding and friendly, The communication was superb, the time estimate was spot on and my car was cleaner than what I left. I will definitely recommend Kaizen to everyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people I encountered at Kaisen were friendly, they kept their word on keeping me informed about my car. The estimate on time was point on with no problems. When I got my car back, I was even more impressed of how clean my car was inside and out. Thank you Kaisen, I will highly recommend you to everyone I talk to.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great results with your work and expectations described. Friendly staff and clean welcoming customer lounge
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They are amazing very professional the work is beautiful I'm truly impressed with the work and the helpful employees I will always use kaizen from now on
My Experience - 5.0/5.0 -
Super happy, did a great job, kept me informed and super nice people! The repairs look awesome thank you
My Experience - 0.0/5.0 -
The job is incomplete
Likely to Recommend - 3.0/5.0 -
This will depend on whether or not the job is completed
Repair Quality - 3.0/5.0 -
I don't feel the job is complete
Customer Service - 4.5/5.0 -
Your employees that I spoke with were very helpful
Returned Clean
My Experience - 5.0/5.0 -
Nice people and professional. Turn around time was fast. Would recommend to others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The new update texting was crazy good. Frequent fact filled updates made this experience enjoyable. And I could text back and answers came promptly. Great work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job looker better than new
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was awesome! The car looks amazing and the service was equally great! I would highly recommend Kaisen!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was my second time using Kaizen for bodywork. They did an excellent job on the repair. The communication through the whole process was top notch. What really set the experience apart was that they washed my car and also cleaned up the road dust on the interior of the vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very pleased with the finish on my truck. You blended in the paint with the new cowl induction hood. A superior paint job. You worked with my insurance and treated me very professionally. You let me know each step of the process by text. Thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your efficiency. Much appreciated
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excelant service. Thank ypu
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
the girls in the front were wonderful, helpful, and very pleasant. Made me feel like me and the car was in good hands THANK YOU
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The girls were very nice and helpful and made me feel that my car was in good hands. And it came out great