Kaizen - Grand Junction
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Reviews (544)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0 -
Great experience with them!
Repair Quality - 5.0/5.0 -
Did a beautiful job. Very pleased with how everything was handled.
Customer Service - 5.0/5.0 -
Did a beautiful job. Very pleased with how everything was handled.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Did not reach out and inform me of receiving a damaged door that needed to be repaired that extended the repair for another week.
My Experience - 5.0/5.0 -
Whoever took the time to attach my little dashboard decoration - I'm eternally grateful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All around good experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have taken my vehicles here before. They are always courteous and professional. They do excellant work and keep me informed about what is happening with my cars and they always complete the work on time or even earlier! I wouldn’t go anywhere else!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great except for the minor lack of communication. Our car wasn't ready as expected. We had to call instead of Kaizen reaching out to us first. That was all, other then that it was good and the car looks brand new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish the communication was polite, helpful and we were kept up to date on every step of the repair. The workmanship was done extremely well. Completely satisfied.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks awesome! I also appreciated you washing it and vacuuming it before it was returned to me. The time it took to complete the work was impressive as well. I will definitely recommend Kaizen to anyone needing body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you all for the excellent job on repairing the damage to my Kia .
My Experience - 5.0/5.0 -
we were very pleased with the work done on our Honda. We had a front end collision and it was timely and well done. I would go back there anytime.
Likely to Recommend - 5.0/5.0 -
Easy to work with, very customer friendly.
Repair Quality - 5.0/5.0 -
They did a great job fixing my Honda CRV. The kept in touch with me the whole time so I new what was going on. I would certainly recommend them!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all rock!!!
Likely to Recommend - 5.0/5.0 -
Always!
Repair Quality - 5.0/5.0 -
You all rock!
Customer Service - 5.0/5.0 -
You rock even more!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything from the original quote to the final product was top notch. Thank you
Customer Service - 4.5/5.0 -
They were great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I will be glad to talk to your rep to explain why I was not completely satisfied.
My Experience - 5.0/5.0 -
Sophie and Grace took care of me on the front side!! Mechanics did a beautiful job on the back side. Fast and efficient !! I will recommend Kaizen! Thank you also to the person who detailed my car! Appreciate all of you!♥️