Kaizen - Las Vegas East
In operation 16 years.
Kaizen Collision Center will get you back on the road safely if you have tiny dents, scratches, dings, or severe body damage following a car collision. We employ cutting-edge repair techniques and technology to mend your minor dents or fix your major repairs accurately and swiftly so you can drive again. From little touch-ups to replacements of panels, you don’t have to worry about not being with your car for long. Kaizen understands there can be a lot of stress and frustration when fixing your car, but we can alleviate that for you. We’re certified for collision repairs by 28 well-recognized vehicle manufacturers; we can use the latest paint matching systems, computerized measuring tools, and straightening equipment for your frame to bring your car back to like-new conditions. Visit our auto body shop today at 3595 Boulder Hwy, Las Vegas, NV 89121, or call (702) 362-9500 to get started with the process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with Kaizen was rather pleasant, but my experience with my insurance was not. If there’s one thing I wish could have gone better, it would be the relationship between Kaizen and the insurance company. Kaizen sent a supplement to my insurance on April 4th, and heard nothing back from them, and then I happened to call on Tuesday April 11th to check in only to find out that my car had been sitting there with no progress. I wish Kaizen would have called me more often to inform me of their status with the insurance company so it could have been remedied faster. Also, thank you to Jackie who took over my case after Sandra leaving. She was very responsive. FYI, there are two phone lines to Kaizen. 457-3003 and 457-3002. It took me a while to realize that. When I would call, sometimes it would hang up automatically. That means that someone is speaking on the other line. It would be great if it would go to voicemail or call-waiting or something. For a bit I thought I was calling the wrong phone number. Thank you Patty for being so nice at the front desk! And my car looks beautiful!
My Experience - 5.0/5.0 -
In the service and communication with the staff was outstanding! My car repair looks great and I would recommend them to anyone for their service.
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
Too many excuses takes too long to get car done took two weeks just to get brake pads the car that’s one thing and I could have gotten them from Dealer auto parts locally
Repair Quality - 4.0/5.0 -
Overspray all over windshield have to clean hard to turn the steering wheel when trying to park
Customer Service - 3.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
They did not make my steps right I have side steps on my truck and instead of making them even it looks uneven they put different tracks on it
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for the weekly updates. The communication was great . The work on my truck was amazing. Looks like nothing ever happened. Keep up the good work, guys !
My Experience - 5.0/5.0 -
Thank you for making the extra effort to work on my 20+ year vehicle. In the current climate a new vehicle is not within my reach, so keeping my current vehicle in overall great shape and functionality means that much more to me, thank you all for making a difference!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Incredible service, communication along the way was excellent and they made this easy for me
My Experience - 5.0/5.0 -
Everything looks amazing the paint is perfect
My Experience - 5.0/5.0 -
Very Satisfied with my vehicle and Great Customer Service :) I was recommended to Sudden Impact from Lexus Dealership and that was the best choice I've made by getting my vehicle repaired thru them after a fender bender a month a go. I would definitely recommend them :) Also I want to Thank Patricia , Sandra, Chantal and whoever worked on my vehicle for an exceptional customer service 🌟🌟🌟🌟🌟
Likely to Recommend - 5.0/5.0 -
Yes, I would definitely recommend them to anyone who needs their vehicle repaired :)
Repair Quality - 5.0/5.0 -
Very Pleased and Satisfied with my vehicle's repair.
Customer Service - 5.0/5.0 -
Great Customer Service and very professional :) Want to thank Patricia, Sandra, Chantal and whoever worked on my vehicle for an exceptional service :)
Returned Clean
My Experience - 5.0/5.0 -
Staff was very nice, and kept me informed about the repairs.
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
Fender flare is still loosen, needs to be adjusted. Rocker panel on the driver door has a scratch from the collision. Sound-insulation issues on the driver door, there is no noise-cancelling due to possible details on the sealing. Tried to call you but your phone/line is busy.
Customer Service - 4.5/5.0 -
Fender flare is still loosen, needs to be adjusted. Rocker panel on the driver door has a scratch from the collision. Sound-insulation issues on the driver door, there is no noise-cancelling due to possible details on the sealing. Tried to call you but your phone/line is busy.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did a great job. And thank you for always helping us every time we called.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Las chicas de servicio a cliente son muy amables y hacen todo lo posible para mantenerte informado sobre el trabajo de su personal. Gracias por su trabajo.