Kaizen - Salida

4.9 (558reviews)
99%
716 PARK AVE,  Salida,  CO  81201

In operation 16 years.

The team at Kaizen Collision Center is a close group of dedicated employees who are passionate about providing high-quality repairs and superior customer service. The meaning of the word Kaizen is to continuously improve and that is a daily goal within our company. Each day we work hard to provide customers with the highest level of auto repair services in a friendly and comfortable atmosphere. Today, Kaizen Collision Center provides expert auto repairs from multiple shops! Our goal is to provide the best auto repair services in each area we serve. While your car is being repaired, talk with one of our team members about how we can help you find a rental car or other services to keep you moving. Our goal is to minimize your time without your car in order to help you carry on your busy schedule. To work with the team of auto repair professionals at Kaizen Collision Center, give us a call! We’d love to talk about how we can help fix your car and restore it to your dream appearance!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (558)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that often exceed expectations, with many noting their vehicles looked brand new upon return. The front desk staff are frequently described as friendly, professional, and easy to work with. A standout highlight across numerous reviews is the unexpected interior and exterior detailing of vehicles, which delighted many customers. Communication throughout the repair process is widely appreciated, with regular updates keeping customers informed at every stage. Many vehicles were completed ahead of schedule, and when delays occurred due to parts availability, customers felt well-informed and understanding. A few customers noted areas for improvement, including better upfront scheduling coordination, more consistent phone availability, and clearer estimated completion timelines - feedback shared directly by customers to help the shop continue improving.
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"If I could give more than a 10 on this one, I would. The communication was not only professional, but ..." Read more
"I wish everyone did the quality of work Kaizen of Salida does. Thank you."
"They did a flawless repair. Perfect paint match."
"They went way out of their way to do a great job for me. All of the staff were very professional and caring."
"... insurance company to do what they are supposed to do and the final repair work was absolutely amazing. My 2021 Chevy Silverado LT Trail Boss looks brand ..." Read more
"Faster than we had anticipated and even more shiny than expected!!! Excellent repair ..." Read more
"... painless to have our truck repaired! Friendly people and it was done before the estimated date!" Read more
"The parts were late coming in but they went above and beyond to get the parts and have it ready on the day I needed it."
"I even got it back several days early"
"... were able to bring in the car earlier expected and it was completed exactly as estimated" Read more
"Outstanding communication!"
"Kaizen was amazing through the entire process. Staff kept me updated and informed me, fought hard to get the insurance company to do what they are ..." Read more
"... detailed and looked great. Wasnt expecting that! Great communication from beginning to end!" Read more
"They did great on keeping me informed every step of the way"
"... decals didn't arrive from the Midwest in time, but I appreciated the communication on where we are at in the process the entire time." Read more

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My Experience

Good job with matching color, fixed within a day, very friendly front desk staff and technicians. Would recommend them to anyone

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I would recommend them to others looking for a reputable repair shop

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Great company

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Friendly staff

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Our hearts have been won over by this entire process!!

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Faster than we had anticipated and even more shiny than expected!!! Excellent repair in my estimation!!! Thank You Very Much!!!

Customer Service

Customer Service (front desk) was very easy and very professional.

Returned Clean

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Everyone was professional and efficient.

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Returned Clean

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No question.

Repair Quality

We are very pleased the outcome of your work.

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Very satisfied. They are very helpful

Returned Clean

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I would absolutely use Kaizen again and recommend Kaizen to friends and colleagues.

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Linda was great. Kept me informed through the whole process. I really appreciated it.

Returned Clean

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I never give a perfect score

Repair Quality

looks great good work

Customer Service

Looks great and I like it just took a little longer than I expected

Returned Clean

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Returned Clean

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Outstanding professional work. Didn’t expect the extra cleaning inside and out. Outstanding service and on time.

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Returned Clean

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Great job! Great place to get your repairs done. Always professional!

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I would not recommend someone like me who had extended travel to your location verify appointments to avoid the mishap with my estate appointment. I had to take extra time off work and reschedule a ride to drop off my vehicle.

Repair Quality

My appointment for the estimate was not handled well...estimator was not available. I ended up leaving my vehicle since neither of our schedules worked for that day.

Customer Service

I wish the appointment for my estimate would have been rescheduled instead of waiting for me to arrive then telling me the estimator wasn't available

Returned Clean

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They did a flawless repair. Perfect paint match.

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Good communications.

Returned Clean

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Returned Clean

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From estimating to accurate eta. Brandon has a great crew with friendly small town personalization. The car looks great as well!

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Heck yeah!

Repair Quality

The damage repair was completed flawlessly at Kaizen in Salida, Colorado. I supplied a new bumper and taillight lens that were unrelated to the insurance claim, and Brandon installed these at no extra charge since the older parts needed to be removed anyway to complete the damage repair. Service was over and above my expectations!

Customer Service

I would highly recommend Kaizen in Salida, Colorado. In fact, I plan to bring my 4Runner to Kaizen for a dent repair.

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