Kaizen - Salida

4.9 (575reviews)

99%

(719) 539-7359

716 PARK AVE, Salida, CO 81201

99%

716 PARK AVE
Salida, CO 81201

Get Directions Website Email

About Kaizen - Salida

716 PARK AVE
Salida, CO 81201

Get Directions Website Email

In operation 16 years.

The team at Kaizen Collision Center is a close group of dedicated employees who are passionate about providing high-quality repairs and superior customer service. The meaning of the word Kaizen is to continuously improve and that is a daily goal within our company. Each day we work hard to provide customers with the highest level of auto repair services in a friendly and comfortable atmosphere. Today, Kaizen Collision Center provides expert auto repairs from multiple shops! Our goal is to provide the best auto repair services in each area we serve. While your car is being repaired, talk with one of our team members about how we can help you find a rental car or other services to keep you moving. Our goal is to minimize your time without your car in order to help you carry on your busy schedule. To work with the team of auto repair professionals at Kaizen Collision Center, give us a call! We’d love to talk about how we can help fix your car and restore it to your dream appearance!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (575)

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Rating

554 Customers Rated

5 Stars

83.1% Complete

(478)
4 Stars

8.7% Complete

(50)
3 Stars

2.3% Complete

(13)
2 Stars

1% Complete

(6)
1 Star

0.3% Complete

(2)
< 1 Star

0.9% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its high-quality repairs, professional and friendly staff, and excellent communication throughout the repair process. Many were pleasantly surprised to receive their vehicles cleaner than when dropped off, with several noting interior detailing as an unexpected bonus. Repairs were frequently completed ahead of schedule, and customers appreciated being kept informed at every stage. A few customers noted areas for improvement, including more accurate initial completion date estimates, better phone availability, and ensuring appointment confirmations are verified in advance. Overall, the feedback reflects a strongly positive experience with high rates of repeat business and recommendations.

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Service Quality
Timeliness
Communication

"If I could give more than a 10 on this one, I would. The communication was not only professional, but ..." Read more

"I wish everyone did the quality of work Kaizen of Salida does. Thank you."

"They did a flawless repair. Perfect paint match."

"They went way out of their way to do a great job for me. All of the staff were very professional and caring."

"You do such excellent that its hard to tell that there was ever damage to my vehicle. And you return in such clean condition- it looks ..." Read more

"Faster than we had anticipated and even more shiny than expected!!! Excellent repair in my estimation!!! Thank You Very ..." Read more

"... painless to have our truck repaired! Friendly people and it was done before the estimated date!" Read more

"Much to my surprise, the vehicle was ready days before promised."

"The parts were late coming in but they went above and beyond to get the parts and have it ready on the day I needed it."

"... with a few complications with the insurance company. I got my car back sooner than expected." Read more

"... could give more than a 10 on this one, I would. The communication was not only professional, but also was ongoing throughout the process, which was wonderful and appreciated." Read more

"Regular updates kept us apprised of repairs in progress."

"... detailed and looked great. Wasnt expecting that! Great communication from beginning to end!" Read more

"Very good communication from start to finish."

"They did great on keeping me informed every step of the way"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication