Karch Auto

4.6 (546reviews)
94%
827 S. Atherton St.,  State College,  PA  16801

In operation 56 years.

Karch Auto is Centre County's premier automotive service and repair facility, offering 24 hour towing and road service, automotive mechanical and electrical repair as well as a full auto body and collision repair department. See Karch Auto for all your automotive needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (546)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent repair quality with outstanding color matching and professional workmanship that makes damage virtually undetectable. The friendly, helpful staff provides thorough service and goes above and beyond by detailing vehicles inside and out. Many customers highlight the competitive pricing and express strong loyalty, with several being repeat customers for years. While most appreciate the regular updates and communication, some customers noted they had to initiate contact for progress updates. Despite occasional delays due to parts availability or insurance issues, the majority of customers highly recommend the shop and express complete satisfaction with both the repair quality and customer service experience.
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"Great buisness . Did an outstanding job of my auto repair at the body shop. Highly recommend. Great group of people ."
"It's hard to tell that anything happened; the color match is excellent."
"The repair was done completed perfectly and paint match was flawless!"
"You folks did an awesome job. Thank you so much the staff is super nice"
"Service was thorough and efficient. Staff is very friendly. Repair looks terrific. And I appreciate the detailing"

Likely to Recommend

Repair Quality

Customer Service

Matt kept us informed through the whole process. Thx Matt.

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Repair Quality

Matt was a great help through the entire claim process, personally dealing with the insurance company for the right outcome. The body work repairs were timely and look great.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Matt and the rest of the staff were fabulous!!

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Returned Clean

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My Experience

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Repair Quality

Good Service

Customer Service

Returned Clean

My Experience

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Sorry folks. Great work. Shittty service and communication that was disguised as my car would have been unsafe to drive and this is why it is not ready. You should have called me to tell me that, not used it as the reason why you didnt reach out to me

Repair Quality

Car looks great

Customer Service

I periodically received emails and calls about the status of my car, but often had to reach out for my details.

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Repair Quality

Easy, seemless transaction

Customer Service

Returned Clean

My Experience

Work was done to complete satisfaction but communication during repair time was poor

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Repair Quality

Customer Service

I had to initiate most of the conversations with the shop. Very little communication from the shop until the vehicle was close to being completed

My Experience

I appreciated the car wash and the inside cleaning! Totally unexpected! I also was pleasantly surprised to receive a certificate for a free inspection! Thank you!!

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My Experience

Extremely well done body work. This is reason I have been a loyal customer. Karch is wonderful.

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Customer Service

Returned Clean

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Not a good experience on my part

Repair Quality

Not given accurate times of completion or updates. Got the car back, horn and air conditioning aren’t working. Inspection ran out and could have offered to inspect it for the time that it was at the shop since yall gave me the free inspection coupon.

Customer Service

Did not get updates on completion times. Or I would and I’d have to call to see if it was done and find out that you were still waiting on parts.

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