Karl Marshalltown Collision Center
In operation 3 years.
The Karl of Marshalltown collision center is under the Karl auto group, a family operated business run by Carl Moyer. For the last 45 years, he preached to his employees that our reputation, honesty, and quality to our customers should be the gold standard. We pride ourselves to be the best to our customers. Our collision center is an brand new state of the art Falicity with the highest quality equipment and I CAR certified technicians to insure our customers that their vehicle will be brought back to pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
When the work was finally done and corrected, the workmanship was great
Repair Quality - 2.5/5.0 -
Very courteous and friendly staff, but I went to pick up my car and they missed some damage, so they had my car longer, and when I did finally get the call it was done, I showed up at 5:27 pm, and they were closed early after receiving a voicemail saying they were open until 5:30.
Customer Service - 3.5/5.0 -
Pleasant people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff were friendly and informative about repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
KARL'S Body Shop is SECOND TO NONE in our experience with them repairing our '25 2500 HD Chevy truck!! The entire process was seamless, professional, impressively timely, and communicative. The finished product was Showroom Perfect, to say the least!! We highly recommend their skillful and knowledgeable staff for body repair work that will not be disappointing. Thank you, Brady, for everything you set up and supervised, beginning to end!!!! Thank you, Lisa, for keeping us posted with progress phone calls, and answering any questions we had with such a knowledgeable and friendly personality. KARLS is the Real Deal in our book. Thank you. John and Joyce Novak
Likely to Recommend - 5.0/5.0 -
If there was a 100, that is what we would have checked! We have been singing your praises already. Thank you again for an amazing experience through all involved at KARLS.
Repair Quality - 5.0/5.0 -
We have no words for incredibly happy we are with the entire body repair we experienced, from the first call to the amazing completion! We will HIGHLY recommend KARLS to others. We feel SO fortunate to have the KARL Quality in M'town! Special thanks to Brady and Lisa for their wonderful assistance and awesome communication throughout the process; keeping us informed of the progress. Such an impressive team! Thank you for making a bad event good as new again......REALLY just like NEW!
Customer Service - 5.0/5.0 -
Clearly, this team is Top-Notch Professional!!! Karls has a treasure in their skills and knowledge being delivered behind the scenes. Please let them know with our Gratitude how much we appreciate their expertise.
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Karl’s did an excellent job repairing my vehicle. One fender was not damaged enough to be replaced and I was very happy about keeping OEM part. When I picked the car up, you could not even tell the fender was even damaged. I would say the same about the car. It looked great. They even detailed and washed the car, which was also great! The best part was being able to talk to a person during the whole process. Brady was the person. He explained the damage that he saw in compiling the estimate. He listened to me very well. He kept me updated periodically regarding when to bring it and during all the phases of repair. That communication was one of the big keys for me. Brady should be commended for that and for the way he handled the repair. I hope to never need their services again, but I would have no reservations about using Karl’s Collision Center if it was needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
It took several weeks to get in to get the rock chips fixed and painted. The paint job was bubbling on inspection. Still waiting for a call back to get it redone.
Customer Service - 4.0/5.0 -
Drove the vehicle back from SD when it was supposed to be trailered, resulting in rock chips that we are still waiting to get fixed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely.
Repair Quality - 5.0/5.0 -
Great job done.
Customer Service - 5.0/5.0 -
Great.
Likely to Recommend - 4.5/5.0 -
Overall good job
Repair Quality - 4.0/5.0 -
I dropped off Sunday night and left keys per instructions so could start Monday morning but received a call late Monday asking if I planned to drop car off. They didn’t check to see if I dropped off and left keys Otherwise car looks good and very satisfied with wirk
Customer Service - 4.0/5.0 -
Other than drop off issue good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The body work seems to have been done well after having the car for three weeks before they started working on it however it appears to be impossible for GM to repair an air-conditioning line on a six year old vehicle in otherwise good condition
Customer Service - 2.5/5.0 -
They did what they could despite lack of Gm Support
Returned Clean
My Experience - 5.0/5.0 -
They kept us informed and they did an amazing job on our hail damage.