Karl Marshalltown Collision Center
In operation 3 years.
The Karl of Marshalltown collision center is under the Karl auto group, a family operated business run by Carl Moyer. For the last 45 years, he preached to his employees that our reputation, honesty, and quality to our customers should be the gold standard. We pride ourselves to be the best to our customers. Our collision center is an brand new state of the art Falicity with the highest quality equipment and I CAR certified technicians to insure our customers that their vehicle will be brought back to pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful and kept me up to date as to what was going on with my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brady and Derrick were awesome. Kept me informed every step of the way and my vehicle was done before promised. Quality of service was unmatched. Highly recommended if you want your vehicle to look like brand new. As particular as I am - I was very impressed and would recommend stopping in to see Brady and Derrick if you need any work completed!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with good hard working people.Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really appreciated the loaner car. Very helpful! Very happy with the repairs, and how quickly they were completed. Nice people.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I got my Jeep back in 1 week. It looks great!
Customer Service - 5.0/5.0 -
Lisa was very helpful & called me right away to tell me I could pick up my Jeep
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and informative
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Bunker still crooked. Where the inner box side was mounted or glued was left sloppy/unfinished all blobbed on. Paint looks fine though. About it.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have always been satisfied with their work
Repair Quality - 5.0/5.0 -
Was very professionally done, very happy
Customer Service - 5.0/5.0 -
They made sure everything was ok before we left
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The car had to be returned twice. First time door was not flush with the body of the car, fender and hood were not adjusted as not lined up and did not look the same as the other side of the car. Second time car was returned the trim surrounding speedometer was not secured and fell down obscuring the turn signal indicator arrow. Brady was excellent in promptly addressing the issues as they were noted. Lisa was friendly and promptly communicated when the car was done. I am satisfied with the customer service side of the repair.
Customer Service - 5.0/5.0 -
Brady and Lisa were excellent to work with.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Felt like I was the only customer they had to worry about.
Returned Clean
My Experience - 5.0/5.0 -
You all did a fantastic job we appreciate you Lisa jans
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 3.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Because you have an arrangement with Carl collision and you told me I had to take my car there to get an estimate. I did go there, but I felt they were a bit pushy and trying to get me to have the repairs done there. If they’re going to get all of your business, maybe you could have some kind of arrangement with them so that it would be possible to get a rental car or a courtesy car from them rather than having to go to a town 35 miles away to get one.
Likely to Recommend - 4.5/5.0 -
Good service
Repair Quality - 4.5/5.0 -
Good
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a fantastic job and were courteous and helpful I would definitely recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the condition and overall care for my car repairs
Customer Service - 5.0/5.0 -
Very polite and courteous