Keeler Collision Center
In operation 62 years.
At Keeler Collision we understand that you need a professional auto body shop that’s capable of restoring your car to factory specifications and finish. We also understand how important it is to get your bodywork completed and your vehicle back on the road as quickly as possible. We are 100% committed to Safe and Proper repairs. That’s why our factory-certified technicians can help with any brand or model and make sure you get the repair you deserve. We are certified in Honda, Acura, Mercedes-Benz, BMW, Tesla and Lucid.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (1,624)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service rep did a great job
Returned Clean
My Experience - 0.0/5.0 -
The repair was fine. The service was not. Pictures were submitted and were not sufficient I stopped on 9/17 to have them done by the collision dept. I called 2x for status and was told someone would call back and never did. I called back again and finally got a call back saying the pictures were not sent to Christina. I finally heard back from Christina on 10/14ish that the repair could go forward under the warranty. I dropped off on 10/28 and received a loaner. I came back to pick my SUV up I called before I came down was told ok to pick up. When I got there I was told the paperwork wasn’t ready. The representative that helped me got the paperwork and brought my “car” for my inspection. It was not my SUV it was another customers BMW 5 series. And finally I left my garage door opener in the loaner. It took me till Tuesday to get confirmation that it was there and get it back. Needless to say my experience was less than satisfactory.
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0 -
The repair was fine. The service was not. Pictures were submitted and were not sufficient I stopped on 9/17 to have them done by the collision dept. I called 2x for a status and was told someone would call back and never did. I called back again and finally got a call back saying the pictures were not sent to Christina. I finally heard back from Christina on 10/14 that the repair could go forward under the warranty. I dropped off on 10/28 and received a loaner. When I came back to pick my SUV up I called before I came down and was told ok to pick up. When I got there I was told the paper wasn’t ready. The representative that helped me got the paperwork and brought my “car” for my inspection. It was not my SUV it was another customers BMW 5 series. And finally I left my garage door opener in the loaner. It took me till Tuesday to get conformation that it was there and get it back. Needless to say my experience was less than satisfactory.
Customer Service - 0.5/5.0 -
The repair was fine. The service was not. Pictures were submitted and were not sufficient I stopped on 9/17 to have them done by the collision dept. I called 2x for a status and was told someone would call back and never did. I called back again and finally got a call back saying the pictures were not sent to Christina. I finally heard back from Christina on 10/14 that the repair could go forward under the warranty. I dropped off on 10/28 and received a loaner. When I came back to pick my SUV up I called before I came down and was told ok to pick up. When I got there I was told the paper wasn’t ready. The representative that helped me got the paperwork and brought my “car” for my inspection. It was not my SUV it was another customers BMW 5 series. And finally I left my garage door opener in the loaner. It took me till Tuesday to get conformation that it was there and get it back. Needless to say my experience was less than satisfactory.
Returned Clean
My Experience - 5.0/5.0 -
Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
No. this is the first brand new car i bought from keeler and it will be my last.
Repair Quality - 1.5/5.0 -
my car was not repaired back to the original state it was in. there was poor work done and incomplete work done as well. keeler had ample time to repair relatively simple damage (5 WEEKS!!!!) and did not do so.
Customer Service - 2.5/5.0 -
I was told I would be updated regularly and was not. When I was updated, the information I got was often incorrect.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
My original appointment was lost, no idea who I was or why I was there initially. Eddie(?) did an outstanding job getting me in the system and figuring it out. Tried calling to check on status of vehicle, ended up being on hold 2x for several minutes and being disconnected never talking to anyone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Ed for what you do and being awesome at doing it. Dennis
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All good.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I would not recommend purchasing a vehicle or getting service done at Keeler. The staff are rude and I’ve had repeated issues with this dealership. In 2017 I leased a Honda from Keeler Honda. The salesman, Greg, repeatedly ignored me and kept addressing my boyfriend even though I was the one leasing the vehicle. Fast forward to 2020, when I purchased a vehicle through Keeler BMW. The salesman, Hank, did not take me seriously as a buyer. He talked down to me and repeatedly “mansplained” simple terms to me. At one point, he even asked if I knew how to drive a BMW. This dealership is sexist. They lack diversity on their sales team and haven’t gotten the memo that we aren’t in the 1950’s anymore. In October of 2020 I brought my BMW in for service and when I went to pick it up there was a scratch on the vehicle that wasn’t there when I dropped it off. They also seemed to be lacking a loaner vehicle on their fleet that wasn’t smelling of cigarette smoke. This dealership has gone down hill. Do yourself a favor and purchase your next Honda or BMW from another dealer in the area.
Customer Service - 0.5/5.0 -
Communication is lacking. There was a scratch on my vehicle when I went to pick it up that was not there when I dropped it off. The rental vehicle smelled like smoke and the rental manager Ryan did not return my call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eddy was wonderful to work with and the quality of the work was exceptional! Thank you for helping to keep my Keeler-purchased car looking perfect!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best staff, extraordinarily helpful. Ed and Doug extraordinarily knowledgeable and have a strong commitment to their product