Kempsville Body Shop
In operation 37 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:30 am - 6:30 pm |
| Tue | 9:30 am - 6:30 pm |
| Wed | 9:30 am - 6:30 pm |
| Thu | 9:30 am - 6:30 pm |
| Fri | 9:30 am - 6:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. Totally professional, explained the process. Communicated throughout and exceeded expectations.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The truck looks great! The work was done quickly and the updates to email were wonderful. I was happy to be informed of any delays with parts. Margie in the office is incredibly kind and informative! Overall wonderful shop!
Likely to Recommend - 5.0/5.0 -
Nothing but good things to say
Repair Quality - 5.0/5.0 -
Staff was very polite and helpful, I would highly recommend this business to anyone in the need of auto repairs! My wife’s car looks fantastic!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Totally professional in every way. Felt like when I was dealing with any of the staff, that they were truly there to help and make sure everthing was covered and made clear. Excellent service
Likely to Recommend - 5.0/5.0 -
Have used this shop on several other occasions and would recommend them highly to anyone.
Repair Quality - 5.0/5.0 -
Very professional service and a pleasure to interact with. The repairs on my truck were excellent and timely. Would use them again if needed.
Customer Service - 5.0/5.0 -
From start to finish, from the start of the estimation to the completion of repairs, everything was top notch. The staff was a pleasure to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed work quicker than scheduled truck looks great.
Customer Service - 5.0/5.0 -
Great people.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was my second time using this shop for car repairs and just like the first time they went above and beyond the norm to help me with my car issue. I will be my first choice in the future for this type of car repairs
Customer Service - 5.0/5.0 -
Friendly and very willing to help. Their help felt genuine and sincere
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They care about the customer and they do a great job I would tell everybody I know to go there
Repair Quality - 5.0/5.0 -
Top notch group did excellent job in a short period of time they're the best
Customer Service - 5.0/5.0 -
Best customer service I have ever had anywhere
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My family and I have been bringing sour auto body needs to KBS for many years. We have always been so pleased with the service Margie McCormick and her team have given us. Margie has been the consummate professional always giving us timely estimates, updating us on the progress of the jobs, and completing the job with excellent results. I would highly recommend KBS to friends and family.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm totally satisfied with the communication I've received and information given. Friendly staff. Thank you. Will be calling again because I have 1 more concern but I know it will be resolved so I will give all stars.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They finish before they said they would and it looks great Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I think you did a wonderful job and it was quick Thanks for everything