Ken's Auto Body

5.0 (1,165reviews)
100%
1280 Route 46,  Ledgewood,  NJ  07852
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,165)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail, with many noting that repaired vehicles look brand new. The team is frequently commended for proactive and thorough communication, keeping customers informed at every stage of the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Customers also appreciate the friendly, family-like atmosphere and the seamless handling of insurance and rental arrangements. A few customers noted minor concerns such as repeated repairs being needed or slight delays, though these were acknowledged as exceptions rather than the norm. Overall, the shop receives overwhelmingly positive feedback, with many customers expressing they would return and highly recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... communication that made the entire process stress-free. The quality of their work is exceptional. My car looks flawless, and the attention to detail shows how much ..." Read more
"... regularly to update me on the progress of the repair.The work on the vehicle itself was outstanding. It looks good as new." Read more
"... pretty upset! I took my truck to Kens auto body and they took great care of it. They installed a new tailgate ajd matched my paint color perfectly. This is unfortunately, ..." Read more
"... taking my vehicles to Kens Auto Body for 20 years now. Quality is second to none and they make things so easy with the insurance company. They truly act as an ..." Read more
"... coming to Kens Autobody for years. No better place. Excellent service, courteous, prompt & professional. The entire staff has always treated me as if I were ..." Read more
"originally, I was told that a week and a half and the car was ready within five days."
"... frequently with how the process was coming along and even finished ahead of schedule." Read more
"I was told it might be 14 days and I got it back on day 8."
"Received earlier than estimate"
"Work was completed very quickly"
"... outstanding. They kept me updated every step of the way—no guessing, no delays, just honest and proactive communication that made the entire process stress-free. ..." Read more
"Great communication throughout"
"Absolutely a great experience. They were so professional and kept in contact with updates. I highly recommend this company. My car looks great ..." Read more
"great communication on every step of the way. Did exactly what was promised"
"... congenial, supportive, helpful and knowledgeable. They called regularly to update me on the progress of the repair.The work on the vehicle itself was ..." Read more

Likely to Recommend

Repair Quality

Excellent work

Customer Service

They are professional and excellent service. They kept me updated.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I am really happy with the work that was done on my Subaru Forester Sport. I backed the gate in the rear of the car into my garage door and damaged the gate along the bottom and this resulted in the gate not being able to latch and close. The repair work and the end result is great. Anyone would be hard pressed to find a flaw.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I have the most amazing experience with Kens Bodyshop. From start to finish they were still professional kept me updated throughout the process, including the rental car coordination.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

⭐⭐⭐⭐⭐ Ken’s Auto Body did an amazing job on my car! The service was professional and smooth. I really appreciated that extra touch! 👌🏾✨ Definitely recommend! 🔥🚗✨ great work and great 🙏🏼

Customer Service

⭐⭐⭐⭐⭐ Kelly was absolutely amazing! Her customer service was top-notch. She took the time to explain everything I didn’t understand and made sure I was connecting the dots throughout the entire process. Patient, knowledgeable and genuinely helpful. I truly appreciated her! 🙌🏾✨

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Professionalism from start to finish.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have already recommended Ken's Auto Body to my family and friends.

Repair Quality

It was a very smooth process from start to finish.

Customer Service

Kelly was great. She helped make the process smooth and easy.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Ken’s was wonderful to work with. Kelly is patient, answering all of my phone calls and questions. She kept me up to date on the progress of my vehicle. It was an excellent experience.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely would recommend!!

Repair Quality

Higher than 10. That’s how good it is.

Customer Service

Excellent, excellent! My car looks like new. I’d highly recommend Ken’s Auto Body.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Ken’s Auto Body has repaired several of our family cars and has repaired mine twice this year. Once was due to a deer running into my car. All the work has been done with care and I would recommend Ken’s auto Body 100%

Repair Quality

If I could give a higher score than ten I would choose that one,

Customer Service

Excellent communication

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The work that was done looked brand new. Excellent job!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

No coments at this time

Repair Quality

Love it

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service, professional, kind, and reliable.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

All the work was done in a timely manner and as promised. Great job

Kept me Informed?

Yes

Ready on Time?

Yes

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