Kepner's Precision Auto - Benton Harbor Cr#97

4.9 (1,110reviews)
98%
1034 Nickerson Ave,  Benton Harbor,  MI  49022

In operation 56 years.

Kepner's Auto Krafters has proudly served our community with expert auto collision repair services since 1970. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in Benton Harbor, MI. At Kepner's Auto Krafters, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,110)

Likely to Recommend

Why go anywhere else?

Repair Quality

great work. attention to detail.

Customer Service

friendly and timely communication

My Experience

I asked about the dimmer switch that was pushed into the dash. I believe it crashed dislodged when Calibrated from the last visit. Other than that, Thank you.

Likely to Recommend

Repair Quality

Customer Service

Always great customer service.

Returned Clean

Likely to Recommend

I have no hesitation in recommending Kepner's whatsoever.

Repair Quality

Over the years , I have always dealt with Kepner's. Their workmanship has always been top notch. They're reliable and you can count on them to do an excellent job. Everyone is friendly and very helpful. I have no hesitation in recommending them

Customer Service

The personnel are always friendly, helpful and considerate of your needs.

My Experience

I knew Rich Kepner, founder of Kepner’s in grade school (many decades ago). Even then, his commitment to “do the job right” and “do the right thing” were obvious convictions in progress. As he developed his business, I even recall when Mohammed Ali trusted him to work on at least one of his vehicles. Now, years later, when so many businesses are busy cutting corners, Rich’s team honors his memory and reputation with superior craftsmanship and outstanding customer service. Thank you to each of them for that, and for putting my car back on the road in better shape than before the accident.

Likely to Recommend

Repair Quality

I knew Rich Kepner, founder of Kepner’s since grade school. Even then his talents for doing a job right were developing well. Later after his business was established, I recall that Muhammad Ali became his valued customer. I would recommend Kepner’s to anyone.

Customer Service

Just got my car back in better shape than before the accident.

Returned Clean

Likely to Recommend

Repair Quality

Kepner’s Precision Auto and Krafters provided outstanding service from start to finish. The team was professional, honest, and extremely knowledgeable. They took the time to explain everything clearly, completed the work quickly, and the quality exceeded my expectations. It’s hard to find a shop that combines great customer service with true attention to detail, but they definitely do.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great work and got it done in a timely fashion. Very satisfied with the work they do. Communication is also great. Will definitely use again if i need to

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Truck looks like it never got hit on the door, they also washed it so good before I got it back and it looked so beautiful! sooo shiny!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jesse Holmes was excellent to work with as always

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Kepner's is crazy busy, but still managed to get me in within a months time. Once the vehicle was in, I had it back in a week. Thanks guys!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Looks great but my mirror is vibrating to the point I can’t look at it without getting sick

Customer Service

Very good at keeping me informed

Returned Clean

My Experience

Car was completed on time. They have great communication skills.

Likely to Recommend

Repair Quality

They did a great job. I would highly recommend them.

Customer Service

My Experience

Did a great job! Very customer friendly.

Likely to Recommend

Would always suggest them for service.

Repair Quality

Very happy with repairs.

Customer Service

Very good customer service.

Returned Clean

My Experience

I’m a return customer and always extremely satisfied with your excellent repair work, pleasant & efficient employees!

Likely to Recommend

Quality work & efficient staff!

Repair Quality

You’re the best from quality body work & efficient staff!

Customer Service

Returned Clean

Likely to Recommend

This is the only body shop I use locally

Repair Quality

I was very happy with the repair itself. The windshield has been fixed and my car no longer leaks. However, I was a bit disappointed to find that the rearview mirror and remote start were not fully re-assembled, and I had the plastic cover for the wires left in my cup holder, and my remote start receiver is dangling from the car roof by its own wires. It's a small, cosmetic oversight, but since I haven't figured out how to clip the plastic piece in place myself or get the remote start to stay stuck to anything so it's not hanging, it's annoying.

Customer Service

I was very happy with the customer service received from the Kepners staff. I always enjoy working with this team.

Returned Clean