Kerrville Auto Body, Inc.
In operation 21 years.
Kerrville Auto Body,Inc. is a family owned and operated Auto Body Repair shop. Our mission is to serve great folks across the hill country getting their vehicles back in shape and looking good again. Quality is our number one objective. We commit to helping our customers understand the repair process during the repair of their vehicle, and to replace the confidence in their vehicle that they have always had. We understand the investment made when purchasing and maintaining your vehicle. Therefore, we commit to serving you to best of our ability.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far, very good. The bumper looks better. Troy was a pleasure to work with.
Customer Service - 5.0/5.0 -
Very satisfied. Troy kept me informed throughout. Enterprise has opportunities for improvement but I know that’s out of your hands.
Returned Clean
My Experience - 5.0/5.0 -
The team was great. Loved the updates that were provided by text plus the personal phone calls. Our car looks great!
My Experience - 5.0/5.0 -
Great team work, my vehicle looks as good as new! Thank you very much, Kerrville auto Body. God bless you all.
My Experience - 5.0/5.0 -
Very good work and always leaves messages about date of possible finish date.All workers I came incontact with ware courteous and respectful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality seems good. Kept us fully informed as the job progressed. Prices seem in line, or below comparable body shops in town.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall quality good. Communications excellent. A bit careless on the side molding repair/replacement; dried cement residue left on auto body. Also careless with wash job; some water spots remained. Overall, price seemed reasonable; timing was acceptable.
Customer Service - 4.0/5.0 -
Service advisor's comments initially a bit abrupt (i.e., something about a "crystal ball"), but mellowed.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
Just want to make sure the rental car was turned back in. You guys communicated very well and kept me updated every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've had my car back for a few weeks and can't find anything to complain about. The work looks great and all the sensors replaced seem to be working as original. If I could change one thing about the repairs, it would be that it took a long time to get it done. The shop had warned me about parts availability and they weren't wrong.
Customer Service - 5.0/5.0 -
Troy kept me informed as things were done. He made the experience much more pleasant.
Returned Clean
My Experience - 5.0/5.0 -
Very professional. I like the friendliness & caring provided. It’s a pleasure to be in the office even considering the reason one is there. Plus, the work done was first class. And thanks for washing & detailing the car. That was unexpected.
Likely to Recommend - 5.0/5.0 -
Have already told several about my experience.
Repair Quality - 5.0/5.0 -
Work completed early & was well done. Great customer service. Very friendly & professional. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excelente work. On time and looks great. We appreciated the periodic updates as the work progressed.
Likely to Recommend - 5.0/5.0 -
All good.
Repair Quality - 5.0/5.0 -
Excellent work plus fine customer service. We especially liked the periodic progress reports and the on time delivery. Great team.
Customer Service - 5.0/5.0 -
Excellent team; efficient, courteous and showed commitment to customer satisfaction
Returned Clean
My Experience - 5.0/5.0 -
At this time it looks perfect. Thank you
Likely to Recommend - 5.0/5.0 -
Well pleaswd
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
Was very happy with the work done, you/they actually found more damage than I did and let me they had repaired. Very happy, will go back if need be and refer them toy friends and family.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Continue to be pleased with your excellent performance.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was our first experience but won’t be our last. We’ll tell others about the quality of the service we received. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work finished in a timely manner. Troy kept me informed as to progress. Very knowledgeable and helpful staff.
Customer Service - 5.0/5.0 -
See previous comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Had to go back and get my door fixed My husband fixed the head light that wasn’t put back correctly
Customer Service - 5.0/5.0 -
It was easy to get my car back to fix door Overall repair was communicated well
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am completely happy with the outcome of my vehicle. They did a phenomenal job and would highly recommend taking them your vehicle. Troy was a huge help, kept me informed weekly on the progress of my car. That comes a long way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was happy with my car repair