Key Collision of Nashua
In operation 14 years.
Key Collision of Nashua is a member of the Key Collision Group. We are a team of 11 Collision Centers. Our goal is to give every customer and employee an exceptional experience. We try to assist the customer in the repair process to make it as seamless and unobtrusive as possible for the customers normal life.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
We have only one car. The longer it took, the higher our bill for the rental car went. Maybe on overestimate of the time needed would have been better—it would have looked like the return was early. On time is best.
My Experience - 5.0/5.0 -
Plus, cleaning inside the car was a great surprise. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Plus, I was surprised that the inside of the car was also cleaned!
Customer Service - 5.0/5.0 -
I was kept updated. Thankyou.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car looks great! Made the process easy and convenient
Customer Service - 4.5/5.0 -
Should the need arise, would be glad to trust them again
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Very satisfied with the people and service I received.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at Key Collision did an excellent job! Rob called once to delay the completion date, but I really appreciated that he explained why they needed a bit more time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done is excellent
Customer Service - 5.0/5.0 -
Weekly updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I noticed the panels aren't lined up. The bumper cover and the fender are not in line, and the bumper cover needs to be pushed in and doesn't appear it was clipped in properly. The valence around the wheel well on the passenger side is not attached and is falling off. I would like these concerns to be repaired, however I don't have another vehicle to use if mine ends up at the shop, and would like to avoid getting progressive involved if we can help it. Is there anyway if/when this can be looked at/ fixed if Key Collison can provide me with a rental car?
Likely to Recommend - 0.5/5.0 -
Not a chance. I'll make sure they go elsewhere
Repair Quality - 0.5/5.0 -
Horrible communication throughout process. Definitely not efficient. Also didn't put my car back together correctly as I had to go back days later to have them clip in the rear panels they forgot about
Customer Service - 0.5/5.0 -
Horrible communication throughout process. Only thing customer service would do is apologize
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
For my regular experience
Repair Quality - 1.5/5.0 -
Very regular communication Not well done job Unsatisfied finish
Customer Service - 1.0/5.0 -
No clear information from the beginning, lies and hidden information which is not honest with customers
My Experience - 5.0/5.0 -
Absolutely exceptional service! The process was so painless from the drop off to the pickup. Antonio even addressed, and with another tech, corrected an issue that was totally unrelated to the repairs it was in for. I really mean this when I say thank you all your help! This was a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Mostly satisfied, although the repairs took an extra day because a part needed was forgotten in the initial order.
Customer Service - 4.0/5.0 -
Service was good for the most part.