Key Collision of Portland, LLC.

4.7 (1,666reviews)
93%
1109 Forest Ave.,  Portland,  ME  04103
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Shop AssistantSparkles

In operation 17 years, 6 years at this location.

Key Collision is a member of the Key Auto Group. We are a team of 11 Collision Centers. Our goal is to give every customer and employee an exceptional experience. We try to assist the customer in the repair process to make it as seamless and as minimally disruptive as possible to the customers everyday life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,666)

Likely to Recommend

Repair Quality

Customer Service

My Experience

The quality of work, the pleasant staff, the updates, the cleanliness of my pickup, the help with insurance. All excellent! Thank you so much.

My Experience

Awesome job done and great communication!

Likely to Recommend

Repair Quality

Customer Service

My Experience

People there were kind and professional answering every questions. They also returned my car to me sooner than I was expecting. The car was well fixed and so clean... It was awesome

Likely to Recommend

I even already started to recommend the shop to my friends ...

Repair Quality

No comment. Was just perfect

Customer Service

They were kind, nice and so professional (especially the Lady )

My Experience

I was treated so nicely, efficiently, and the work was done ahead of schedule. Great job!!!

Likely to Recommend

I would recommend key collision to friends and family members

Repair Quality

Great job.

Customer Service

The customer service was excellent

My Experience

Excellent work completed in a short period of time.

Likely to Recommend

Repair Quality

Fast and friendly. Job looks good as new

Customer Service

My Experience

Good

Likely to Recommend

Repair Quality

Great service. Repair perfect

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Fair price quick service and great staff

My Experience

I had an excellent experience using Key. The process was quick and easy.

Likely to Recommend

Repair Quality

Fast and friendly service. Did a wonderful job and kept me up to date the whole time.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work and Vicky was a pleasure to work with. I really appreciated the coordination with Enterprise Auto Rental and Liberty Mutual. Very timely tepair

Likely to Recommend

Repair Quality

See return car comment

Customer Service

Vickie was very pleasant to work with and kept me informed.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Key Collision was able to save me a lot compared to the estimate my insurance gave me. They even tidied up the inside of my car. I couldn't be happier. Thanks so much!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a fantastic job for a very picky customer!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Service was wonderful! It was a breeze of a process, I couldn't be happier :)

Likely to Recommend

Already recommended to folks.

Repair Quality

Service, Speediness and work was all wonderful.

Customer Service

Customer Service was wonderful, made the whole process a breeze!

Likely to Recommend

Repair Quality

Customer Service