Key Collision of Portsmouth
In operation 14 years, 10 years at this location.
key collision is a auto repair business that has been serving the community since 1986. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work great communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Fender doesn’t look like it lines up and white spackles on door and car side . Pills to right
My Experience - 5.0/5.0 -
Key collision has taken car of my car (and me) many times. I wouldn’t go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Easy to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the wonderful customer support and the repair to my vehicle seems to be done well. Thank you for the warranty to the car if anything is needed later and or goes wrong with the repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mariela handled my case. She was great! She updated me weekly and was a pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courtney was exceptional!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You did an excellent job! I'm extremely satisfied. My only complaint is that it took three weeks to complete which made it difficult to arrange transport. Not necessarily your fault, but it was a problem for me.
Customer Service - 5.0/5.0 -
Excellent service and communication!
My Experience - 0.0/5.0 -
I was told my car was done and showed up this morning. I requested a walk through of the work done. It was immediately clear that it was not complete- license plate holder was loose and the light was dangling. I was told it would be a few minutes to fix- eventually the car arrived and I was told double sided tape was used as they need to order a new part. I discussed my frustration with Tyler. I am surprised that no one confirmed the work was actually completed. I will be reaching out to Liberty Mutual this coming week to share my experience.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0 -
I was told that the work was complete and immediately noticed that was not the case. The license plate holder was not in place. Fortunately, I requested a review of what was done as this only came at my request.