Key Collision of Salem LLC
In operation 16 years, 12 years at this location.
Our mission is to provide an exceptional experience to our customers and employees.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Amazing job color matching the paint. The only complaint is small details on the paint job besides that really good work. I will definitely refer you guys
Customer Service - 5.0/5.0 -
Really good service. Communication was excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall happy with the quality of work and painting. Based on the painting alone I’d recommend - excellent blending job
Repair Quality - 4.5/5.0 -
Quality work, amazing job blending a very difficult paint. Just took longer than expected
Customer Service - 4.5/5.0 -
Routine text messages were great.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excelente servicio
Customer Service - 4.5/5.0 -
Excelente servicio
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the real time communication and keeping me updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on the car, and a great job at communicating and keeping me up to date in real time on work efforts to my vehicle
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Zero issues. Fast, skillful, repairs. Friendly people. Kept me in the loop.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Change name to Karen Broscoe.. everything was very smooth and perfect! Very satisfied. But John Broscoe is my son’s name. But I was in the accident, own the car and I am the policy holder. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Service to my car was great, dealing with your organization and communication between insurance was annoying, especially given that you partner with StateFarm
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Person I spoke with was nice, but I did have to call a few times following the initial estimate to get my car scheduled for repairs. Person at Key Collision kept saying they were waiting on the insurance to approve it, but insurance was saying it was already approved.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Catelyn was incredible! So efficient and professional. She always knew exactly what was happening with my car and the claim
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Workers were attentive and helped when needed
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We had an issue but customer service was great