Key Collision of Salem LLC
In operation 16 years, 12 years at this location.
Our mission is to provide an exceptional experience to our customers and employees.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I pleased with the repairs. Also, Peggy at the front desk was very pleasant, helpful, and professional. I appreciate her setting up the dropping off and return of my rental. Her help was appreciated before, during and after all work was done.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was so easy. I didn't have to do anything but show up.
Customer Service - 5.0/5.0 -
Paula was awesome. Robert professional and personable. Convenient to have Enterprise on site!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The blonde woman up front was very pleasant and very helpful. She did an exceptional job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I can't thank the team at key collision enough for making this less stressful than it would be normally. excellent on customer service and they saved me a pannick attack. I would recommend them to anyone in need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
amazing team
Customer Service - 5.0/5.0 -
very understanding and knowledgeable
Likely to Recommend - 0.5/5.0 -
The hours the place open is not good. And my car was not fix
Repair Quality - 0.5/5.0 -
They return my car without it being fix and I had to take time out of my day to go back again for them to look at it
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work was excellent, just took a long time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0 -
very disappointed I went with this shop. got the car back faster than expected which was nice. Also got the car back with a lot of scratches and scrapes on it. missing hardware in the engine bay. the weather strip on the door is not correct, missing hardware on the door, and I can feel a breeze around the door. i have more gripes but im tired of typing. .
Customer Service - 4.0/5.0 -
I would give it a 10 but I haven't been contacted to schedule an appointment to get my vehicle reworked
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would Highly recommend Key Collision.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Service was d