Kimballs Auto Body Inc

4.5 (1,473reviews)
85%
10111 Pacific Ave S,  Tacoma,  WA  98444

In operation 70 years.

Kimball’s family owned business has one mission – to build and maintain a caring relationship with you. We will do everything possible to make you feel welcome in our comfortable and modern 40,000 square foot state-of-the-art collision repair facility. Our experienced service professionals will treat you like family – and your vehicle as if it were our own.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,473)

Likely to Recommend

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Customer Service

David did a super job with his quote and dealing with the insurance adjuster and communicating with me.

Returned Clean

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Returned Clean

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The team at ball’s did a great job.

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My 2nd time using this shop and once again, I'm very happy with the services provided. Everyone was very friendly and professional. The work done on my car was perfect.

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Everything looked like new.

Customer Service

It's not my first time using Kimball's. I came back because the service has always been first rate.

Returned Clean

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Looked great

Customer Service

Respectful

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The repair seemed okay until you got closer and could see the scratches in the metal from repair

Customer Service

I thought going here we would have a different experience considering this place has been here so long. When we first arrived to drop off my vehicle everything was on the up and up. But 2 days in, I check my insurance estimate and see my repair time went up from 3 days to 2 weeks…. Further looking into my estimate I see the shop broke my glass during repair. See, this isn’t the issue. The issue here was I never once received any correspondence regarding my vehicle the whole time it was there, I was not relayed about repair time going up, I was not told the shop broke my window. I found out all information regarding my vehicle through my insurance and that’s not how that’s supposed to work. I should’ve been made aware immediately of repair time and mistake of shop. The communication with customers is severely lacking and that’s a huge down fall.

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Excellent job thanks

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Returned Clean

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Mark helped very much

Repair Quality

Thank you very much for your manager Mark's careful reception service to customers.

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Returned Clean

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