King Collision Repair

4.8 (841reviews)
96%
2707 Old Callahan Drive,  Knoxville,  TN  37912
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Shop AssistantSparkles

In operation 36 years.

King Collision Repair is a family owned and operated business with the goal of delivering honesty, fairness and quality craftsmanship; treating you like a member of our own family. We provide a limited lifetime warranty on repairs completed by our team for as long as you own your vehicle. King Collision Repair has been proudly serving the Knoxville community since 1990.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (841)

Likely to Recommend

Repair Quality

Great work! Very friendly staff. Took a little longer than expected.

Customer Service

Excellent!

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Repair Quality

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Repair Quality

Excellent! The only negatives were that the tinting is not as dark as previously and the repair took longer than we had hoped.

Customer Service

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Likely to Recommend

For sure.

Repair Quality

Excellent job.

Customer Service

Could'nt ask for better.

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Repair Quality

Perfect again!

Customer Service

Kelly is so nice and friendly. She even took me to Hertz.

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Repair Quality

This was my second time to use King Collision. They are the best! Better than Mercedes of Knoxville which I was unsatisfied with. King does an excellant job and everyone there that I have come into contact wirh has been super nice. They are honest and rhey stand by their work

Customer Service

Returned Clean

My Experience

Our insurance carrier and King could not negotiate so the car had to be towed to another repair shop creating a delay. This delay has created problems for the company who needed the van for employees who make service calls.

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Customer Service

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Repair Quality

Excellent service and quality on their work. When I need service on my automobile I will always choose King.

Customer Service

Customer service is excellent and knowledgeable.

Likely to Recommend

Repair Quality

The repairs looked perfect and they left the vehicle cleaner then it has ever been!

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Repair Quality

King Colliosion went above and beyond my expectation! They took care of the rental car logistics while our car was being repaired. Highly recommend!

Customer Service

Cindy was very helpful during the scheduling and repair process.

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Repair Quality

We love the work that was done, but sadly 2 of his phone cords are now missing.

Customer Service

Likely to Recommend

Repair Quality

the only problem the due date you gave me was not kept and no one called me. the work was good but communication not

Customer Service

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Likely to Recommend

Their work speak for itself they did all the recommending but i sure will

Repair Quality

It look like my car was never in a wreck...it seem like it was brand new like when i first bought it

Customer Service

Everyone there is so nice and very respectful....they anser any questions you have with a smile

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Communication and courtesy cost a shop nothing, yet King Collision still failed to provide them. There is no shortage of auto body shops. I will certainly take my business elsewhere in future.

Repair Quality

Customer Service

Came in as instructed to pickup car; was told it would not be released due to technicalities between shop and insurance. Was made to wait ~20 min while that was sorted. Car battery was dead and had to be jumped. Staff were disrespectful and unapologetic, blaming me despite having had custody of the vehicle for a month. Was late to work as a result.

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