King's Collision

4.3 (323reviews)
87%
119 Pope Rd,  Morristown,  TN  37813

In operation 17 years, 11 years at this location.

We provide you with all your collision and auto body repair needs. The most modern equipment and over 50 year combined experience to better serve the customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (323)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for excellent customer service, with staff being described as professional, helpful, and treating customers with respect and kindness. The quality of repairs is highly regarded, with many noting that vehicles look as good as new and work is completed to manufacturer standards. Timeliness is generally positive, with most repairs completed on schedule or even earlier than expected. Customers appreciate being kept informed throughout the repair process and value the detailed explanations provided. The shop has earned strong customer loyalty with many repeat customers and high recommendations to family and friends.
Select to learn more
"Car was restored to as new condition. Could not ask for more"
"... car is the original work of OEM versus the repair. Quality of work is outstanding." Read more
"Excellent customer service and fantastic job on the needed repairs. Everyone treats you like they are thrilled to have ..." Read more
"Repair was as if incident had never happened"
"Kings Collision did a great job to my vehicle, I can't tell anything was ever wrong with it."
"Customer service was always helpful & kept me up to date of the progress."
"Very helpful and communicative"
"Courteous and knowledgeable. Cannot ask for better service"
"Very good communication"
"We talked several times on how the repair was going."

Likely to Recommend

Never in my life

Repair Quality

Car was not cleaned inside. Had to professionally have it detailed after pickup. They also accused me of not paying the deductible.

Customer Service

Likely to Recommend

For body work I most certainly would.

Repair Quality

I would have given a higher score if I had known that King's only does body work and not other automotive repair work. The front bumper and headlights that were replaced look great. Unfortunately, the issue with the driver side front wheel area is still making a noise. I mentioned it at the time of dropping off the vehicle.

Customer Service

The staff were professional and helpful. I just wish I had been told when mentioning the issue with the noise coming from the drivers side front wheel that King's doesn't do general automotive repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have had several repairs done at Kings and they did a great job each time.

Repair Quality

Kings Collision did a great job.

Customer Service

Kings made it easy gor the repair. Gave me a game plan of the repair and it worked out well.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

It would be the first name I say when recommending a body shop.

Repair Quality

Very professional and did an amazing job.

Customer Service

Very helpful and communicative

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I always recommend Kings

Repair Quality

Kings Collision is really good at what they do. I always recommend them.

Customer Service

Very nice people

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Likely to Recommend

I have nothing to compare them to. The work was great. Customer service was adequate. Two weeks seemed a long time for the job. Would suggest seeking quotes and references only because I'm not familiar with costs.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Will return. Simple and Professional from start to finish.

Customer Service

Very good communication

Likely to Recommend

Repair Quality

Well do completely finished in a timely manner I am pleased

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kings collision did an excellent job repairing our car, they kept us informed on the progress and completed it in a timely fashion. It is the second time we have needed their service, both times we were very pleased.

Likely to Recommend

Repair Quality

They are very good and completed the job in a timely and professional manner.

Customer Service