Knight Street Auto, Inc.

4.9 (738reviews)
100%
26 Knight St,  Norwalk,  CT  06851

In operation 36 years.

Knight street auto is a family owned and operated repair business since 1990.At knight street auto we treat every car as if it was our own. All our technicians are i-car certified. Our goal is to give superior customer service and quality

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (738)

Customers say
Overall Customer Satisfaction
Customers consistently praise Knight Street Auto for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The shop receives high marks for thorough, professional workmanship and attention to detail. Communication stands out as a key strength, with customers appreciating regular updates via calls and texts throughout the repair process. While a few customers noted delays, most attributed these to weather conditions or parts availability rather than the shop itself, and highlighted that they were kept well-informed during any wait. Overall, customers express strong satisfaction and willingness to recommend the shop, citing honesty, professionalism, and a stress-free experience as standout qualities.
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"... their body shop, and the results were impeccable. The quality of the work exceeded my expectations — my vehicle looks like new again. You can truly ..." Read more
"Knight street auto went above and beyond with the repairs! Also the mechanics were very honest and gave me ..." Read more
"They went completely above and beyond."
"I had a wonderful experience. The car looks great and the customer service was the best Ive ever gotten. Thank you!"
"I was fully informed of progress and all additional work required at every step of the way"
"They were always in communication, they explained everything to me very professionally"
"... local shop I can return to that I trust. Overall great communication, timely, repairs done perfectly, and so honest!" Read more

My Experience

The trustworthy persona the explanation and the personable manner in which you’re dealt with is second to none I can’t thank Allstate enough for recommending Knight Street Auto Inc thank you so much

My Experience

I recently had my car repaired after an accident, and I cannot say enough good things about Jimmy and the entire team at this auto body shop in Norwalk. My car was in terrible condition—the front bumper, vents, and several other areas were badly damaged. From the moment I brought it in, Jimmy was kind, professional, and incredibly helpful throughout the entire process. The quality of the work exceeded all of my expectations. The team repaired and repainted the bumper, restored the damaged areas, and paid attention to every detail. When I picked up my car, it honestly looked and felt like a brand-new vehicle. I have never worked with an auto body shop that delivered this level of service and craftsmanship. Jimmy and the team did an exceptional job, and I would highly recommend them to anyone who needs auto body repairs. Thank you for the outstanding work and for making what could have been a stressful experience so easy and positive.😊

Likely to Recommend

The team, Jimmy, owner you guys did an exceptional job on my car.

Repair Quality

I wanted to take a moment to thank Knight Auto Shop in Norwalk for the outstanding work they did on my vehicle after it was involved in a front-end accident. My car suffered significant damage to the front, and the team did an exceptional job repairing it. They replaced the fender and bumper, and the quality of the work exceeded my expectations. What impressed me most was the attention to detail, professionalism, and care that went into every aspect of the repair. The owner and the entire team took their time to ensure everything was done right, and the results were phenomenal. I truly appreciate all of the hard work and dedication that went into restoring my vehicle. I highly recommend Knight Auto Shop to anyone looking for quality repairs and excellent customer service. Thank you again for your outstanding service. I am grateful for everything the team has done and will gladly recommend your services to others.

Customer Service

wanted to take a moment to thank Knight Auto Shop in Norwalk for the outstanding work they did on my vehicle after it was involved in a front-end accident. My car suffered significant damage to the front, and the team did an exceptional job repairing it. They replaced the fender and bumper, and the quality of the work exceeded my expectations. What impressed me most was the attention to detail, professionalism, and care that went into every aspect of the repair. The owner and the entire team took their time to ensure everything was done right, and the results were phenomenal. I truly appreciate all of the hard work and dedication that went into restoring my vehicle. I highly recommend Knight Auto Shop to anyone looking for quality repairs and excellent customer service. Thank you again for your outstanding service. I am grateful for everything the team has done and will gladly recommend your services to others.

My Experience

I am 100 percent happy with the service . Jimmy treated me like family. He helped me with my car rental, kept me notified of what stage the repair was in. I feel that I could not have been in better hands. And my car looks great

Likely to Recommend

Repair Quality

Terrific service . Jimmy made the ént i-re experience easy and stress free. Treated me like family.

Customer Service

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Repair Quality

Absolutely amazing service. Responsive, professional, above and beyond service.

Customer Service

Absolutely top shelf.

My Experience

My car was in a minor accident and ended up in a doom loop of insurance hell. It took over 2 weeks before it was transferred to knight and that would not have happened without jimmy getting involved and arranging for it to be taken to him ( which I had requested Allstate to do on the first day of the accident). Jimmy and his team did an outstanding job. The car looks great. Thanks to Jimmy and the team at Knight .

Likely to Recommend

Repair Quality

Outstanding job! This insurance claim was a complete disaster until knight auto stepped in and got involved. Thanks for all the help !

Customer Service

Highly satisfied!

Likely to Recommend

Repair Quality

awsome

Customer Service

very chatty

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Repair Quality

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My Experience

Jimmy and his crew are honest, knowledgeable, and courteous. I was satisfied with the experience from drop off to pick up and impressed by the immaculate work. I will be going back to Knight St. Auto for as long as I’m around and they’re in business. They really go the extra mile!

Likely to Recommend

Very professional and Jimmy is easy and pleasant to deal with.

Repair Quality

Customer Service

My Experience

Jimmy is a trip. But a perfectionist. I’d trust him (them) with any work I’d ever need.

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Repair Quality

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Repair Quality

It was very easy to understand what the process was to fix my car. Mr Stumph was very straightforward in his explanation,

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My Experience

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Repair Quality

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My Experience

I’m so happy with all the work you’ve done with my car! It looks like new and all the way that they helped not only with the car but care about my case , and helping to resolve it!! I’m so grateful and I definitely will be back if need service with my car , and I will recommend you to all my friends and family!! Thank you so much!!

Likely to Recommend

Great service

Repair Quality

The owner is amazing he really care about my satisfaction they did a really good job and they took their time explaining everything m

Customer Service

Costumer service is great they are very responsive

Likely to Recommend

Repair Quality

The car was fixed perfectly. The owner called me regularly to give me updates on the car and what is left to get repaired before I was able to pick it up. Great service!!

Customer Service

My Experience

I have never met anyone like Jimmy at Knight Street Auto he went above and beyond to get my Truck back on the road God bless him he is an angel sent to help me🙏 ❤️

My Experience

The work, was superb. My car was cleaned inside and out. It came back looking brand one.

Likely to Recommend

Repair Quality

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Repair Quality

Knight Street repaired my vehicle after it was hit while parked. I was extremely stressed but they kept me updated throughout the process and even offered me a free rental when the repair took longer than expected and they cleaned out some food my Frenchie Lola dropped in my car. They are too tier. I’m so glad my dad recommended them! James and Jim were so kind I really appreciate the wonderful job they did!

Customer Service