Knight Street Auto, Inc.

4.9 (726reviews)
100%
26 Knight St,  Norwalk,  CT  06851

In operation 36 years.

Knight street auto is a family owned and operated repair business since 1990.At knight street auto we treat every car as if it was our own. All our technicians are i-car certified. Our goal is to give superior customer service and quality

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (726)

My Experience

Likely to Recommend

Repair Quality

Best in the business

Customer Service

My Experience

They did an excellent job, very thorough. It took longer than I expected (3 mo.) and the finish date kept moving up but they were able to cover my rental car which was my biggest concern.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

100% likely and in fact I have already recommended them to several friends.

Repair Quality

Jim and his staff treat their customers and their cars like gold. They are perfectionists in bringing severely damaged cars back to life.

Customer Service

Excellent. Jim was a pleasure to deal with. Patient and informative in keeping me up to date.

My Experience

Jim Knight was very sensitive to what my car needed. Jim was very professional and well informed. All of his staff were also very professional and extremely courteous. I would recommend Knight auto to anyone.

Likely to Recommend

I would highly recommend Knight Street Auto. They know what they are doing. That's tough to find these days!

Repair Quality

Thank you for a very thorough and professional transaction - I appreciate your professionality and kindness.

Customer Service

Everyone was very professional, well informed, well trained, and courteous.

My Experience

Jim and his team did an excellent job on my car. Excellent customer service and they were able to help me get a reasonable car rental. I will definitely recommend my family and friends to Knight Street Auto.

Likely to Recommend

Repair Quality

My car took longer then expected due to back order but Jim helped me get a cheaper rental and he helped me with the payment. Service was great and l will definitely recommend Knight St. Auto to my family and friends.

Customer Service

My Experience

Extremely talented, everything they said they would do, they did. Kept me informed throughout, worked seamlessly with my insurance company! THE BEST!

Likely to Recommend

Can't recommend them highly enough

Repair Quality

Fantastic people to work with

Customer Service

Jimmy is Great, keeps you informed throughout the process

Likely to Recommend

Repair Quality

Knight Street Auto, INC did great work. The staff were extremely professional and knowledgeable. I was informed about each step of the process.

Customer Service

Knight Street Auto, INC did great work. The staff were extremely professional and knowledgeable. I was informed about each step of the process.

Likely to Recommend

Repair Quality

Customer Service

Jimmy is so busy that he forgets to call when he says he would, or calls someone else instead.

Likely to Recommend

Repair Quality

Despite Mazda’s inability to provide car parts to their customers, Jimmy went above and beyond to get my car repaired after it was smashed by a hit and run driver while parked outside my home.

Customer Service

Jimmy always answered my calls and provided updates on a regular basis

My Experience

Jimmy and the team were amazing.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Knight Street Auto is just the best. Jim runs a quality auto repair shop and works with the customer and insurance company to pull it all together…. always with the customers best interest. I’ve never experienced a body repair shop like Jim’s, in my 64 years of driving.👍

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you to get my car back the way was before and provide me with all the documentation that I need, highly recommend

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nice guys! Spend a lot of time help me through both insurance in my case.

Likely to Recommend

I can't use any words to express my good feelings for this store.

Repair Quality

I can't use any words to express my good feelings for this store.

Customer Service

I can't use any words to express my good feelings for this store.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great attention to detail

Customer Service

Great attention to detail

Likely to Recommend

Repair Quality

Jimmy was great. Explained all that was going on. Will continue to use Knight Auto

Customer Service

Great

My Experience

Likely to Recommend

Repair Quality

Did a great job

Customer Service