Knight Street Auto, Inc.

4.9 (730reviews)
100%
26 Knight St,  Norwalk,  CT  06851

In operation 36 years.

Knight street auto is a family owned and operated repair business since 1990.At knight street auto we treat every car as if it was our own. All our technicians are i-car certified. Our goal is to give superior customer service and quality

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (730)

My Experience

I appreciated the courtesy extended to me every time I called even though at times I felt like I was being a pest by calling so often. Also, I was always kept up to date on the progress of the repairs. Finally. I really appreciate the excellent work that was done to repair my truck and the extra steps that were taken to insure that the truck was in top condition for the road.

Likely to Recommend

I usually don’t make recommendations to other people but I would certainly tell others about my experience and that I had no problems

Repair Quality

Thank you for the excellent service

Customer Service

Always kept me updated on the progress of the repairs and were always very courteous whenever I called

My Experience

Excellent body work! Polite yet personable owner to deal with. Highly recommend.

Likely to Recommend

Repair Quality

Excellent!

Customer Service

Likely to Recommend

There has only been one other auto body shop that I have been to that has even come close to providing the service I received from Knight Street Auto Body.

Repair Quality

The car looks great and runs/handles better than even when I bought it as a certified pre-owned vehicle.

Customer Service

Jimmy was very professional, competent and went above and beyond good customer service. He explained every step or problem in the process as well as how he was going to remedy the situation.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very pleased with Knight Street Auto! They were very professional and did a wonderful job!

Likely to Recommend

Probably one of the last good body shops in existence

Repair Quality

The car is new but seems to drive better after it’s repair at knight street.

Customer Service

Jimmy is a bit busy down there so it’s hard to get a hold of him sometimes, but when we do communicate all the information I need is there.

My Experience

Likely to Recommend

Repair Quality

Easy to work with. Friendly and professional

Customer Service

Easy to work with. Friendly and professional

My Experience

repair was like new

My Experience

People were working so hard to try to fix my van. They are very kind. Thanks a lot. Luz Carbo

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

absolutely!

Repair Quality

They did a fantastic job with my car. I hit a deer in early October. I got my car back in mid-January. A long time, but well worth it. They kept me informed along the way.

Customer Service

completely satisfied--they have created a loyal customer because of this experience.

My Experience

Likely to Recommend

Repair Quality

Service was great. It just took a month to be finished. But I understand the pandemic caused delays.

Customer Service

My Experience

Jimmy the owner was so helpful!!!! He went above and beyond to ensure my vehicle was safe to drive and that it was received in a timely manner. Helped arrange a rental, he was the best!!!!! Thanks Jimmy.

My Experience

I am very happy with the qualityof work and attention to detail. Thank you!

Likely to Recommend

Repair Quality

Our friends are telling us that the car looks brand new!

Customer Service

My Experience

Likely to Recommend

Very well recommended

Repair Quality

Very Satisfied Jim was very helpful he kept me updated at all times. He also walked me through step by of what was being done with my car. Very great customer service!!

Customer Service

Customer service was excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome shop to work with

Customer Service

Likely to Recommend

Repair Quality

Good job

Customer Service

Likely to Recommend

Car looks new

Repair Quality

Knight street was able to complete the job very quickly after they received he parts from Toyota

Customer Service

Jimmy gave me constant updates

Likely to Recommend

Repair Quality

Customer Service