Knox Auto LLC
In operation 9 years.
Mount Vernon GM Center, formally DeCosky GM Center, is devoted to each and everyone of our customers. We strive to provide an excellent experience before, during and after your vehicle repair. While we work diligently to get your vehicle back on the road in a timely matter, your safety is our top priority. We are thorough with our work and even have an onsite Service Center to properly diagnose your vehicle's needs. Though the name and owners are new to our facility, we are staffed with fully experienced and well versed employees ready to assist you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
The communication with the repair was less than ideal. I had to follow up myself after dates were missed with the repair. Also had to bring the vehicle back in after issues were found on initial drive home
Customer Service - 2.0/5.0 -
Needed better communication when issues with the repair came up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good service!!
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Did a great job!!
Customer Service - 5.0/5.0 -
Very friendly and responsive!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great service
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a great job on that front end. Simply Marvelous….
Repair Quality - 4.5/5.0 -
They didn’t re-charge my a/c but the work they did on the front was fantastic.
Customer Service - 5.0/5.0 -
Think his name is Jim, he gave me a ride to get a rental and that meant a lot to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with and efficient.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
1 definitely
Repair Quality - 3.0/5.0 -
Was promised my car for several days and returned the rental n never got car. Very upset
Customer Service - 2.0/5.0 -
Promised car got it days later
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and was very timely.
Customer Service - 5.0/5.0 -
Very good and curtious.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repair was done quickly and it looks great. Nice folks.
Customer Service - 5.0/5.0 -
Tim was very helpful.
Returned Clean
My Experience - 5.0/5.0 -
I appreciate that you were willing to repair my KIA (after other repair shops had refused). The process was easy, and the repair looks great. I am happy with the results.
Likely to Recommend - 5.0/5.0 -
Good service - friendly staff and good results!
Repair Quality - 5.0/5.0 -
The car looks great
Customer Service - 5.0/5.0 -
The staff was great to work with- so nice and friendly and kept us informed about the repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
10. Great job