Knox Auto LLC
In operation 9 years.
Mount Vernon GM Center, formally DeCosky GM Center, is devoted to each and everyone of our customers. We strive to provide an excellent experience before, during and after your vehicle repair. While we work diligently to get your vehicle back on the road in a timely matter, your safety is our top priority. We are thorough with our work and even have an onsite Service Center to properly diagnose your vehicle's needs. Though the name and owners are new to our facility, we are staffed with fully experienced and well versed employees ready to assist you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Super pleased! Job was fast and looked like new! I was pleasantly surprised that my car interior looked like new it was so clean. Thanks so much. Definitely be recommending them.
My Experience - 5.0/5.0 -
Thanks for the quick proficient repair as well as cleaning it in and out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
We are very unsatisfied with the paint match. It looks like a completely different color red. We will be bringing the car back as soon as our schedule allows to make this right.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend the shop to others without hesitation!
Repair Quality - 5.0/5.0 -
From start to finish, the experience was great considering an accident is what got us to the collision center. Dealing with an accident is stressful, but staff was so helpful and professional that the process went smoothly. The work done was exceptional and appreciated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was tge 2nd time we used them, definitely would recommend
Repair Quality - 5.0/5.0 -
Looked great, matched well, was done quickly
Customer Service - 4.5/5.0 -
Was friendly, courteous, and kept me informed
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Not the friendliest place to walk in.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Did a good job fitting me in on their schedule
Repair Quality - 4.0/5.0 -
Date of pick up was pushed back
Customer Service - 4.0/5.0 -
Looked great
My Experience - 5.0/5.0 -
Excellent work! I would highly recommend. I had no issues. Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great workmanship!
Repair Quality - 5.0/5.0 -
They were very helpful.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done!!! Absolutely did a great work in my car.
Likely to Recommend - 5.0/5.0 -
Great job and highly recommended to my friends and families!!!!
Repair Quality - 5.0/5.0 -
Job well done on the parts they repair though when I got my car there was a slight scratch on the right side that I was not aware of. I know my car, I knew that there was no scratch on the right side.
Customer Service - 5.0/5.0 -
They did great especially in updating me about the status of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Things were out of their control with parts. I will always bring my car here.
Repair Quality - 4.0/5.0 -
I have brought my cars there many times. This one had some hiccups and delays, but Tim was great. My only ask would be that there would be more proactive conversation.
Customer Service - 4.0/5.0 -
Fine
Returned Clean
My Experience - 5.0/5.0 -
I experienced a speedy hassle-free repair. I appreciated the nice detail job they performed on my car prior to me picking it up. Very reliable group of people and good workmanship.