Knudsen Brothers Collision

5.0 (865reviews)
100%
38033 Ford Road,  Westland,  MI  48185

In operation 46 years.

Knudsen Brothers Collision is a full service collision repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (865)

Likely to Recommend

Repair Quality

Professional yet friendly. Excellent workmanship.

Customer Service

Excellent. Took great interest in any customer concerns

Returned Clean

Likely to Recommend

Be careful about timing and making excuses

Repair Quality

Great job. Went the extra mile??

Customer Service

Simon best. And staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Front desk staff are phenomenal. Communication is outstanding. Sales pitch is perfected. That’s what sets Knudsen apart from everyone else. The ONLY thing that sets Knudsen apart. The disappointments started on day one with the recommended car rental making me pay 4 dollars more per day. I’m 54, that NEVER happened to me before EVER. Don’t recommend anyone so you both have a happy business relationship and overlook the person who could have went anywhere and received a better treatment. That’s very disturbing. You started working on my car BEFORE you got full approval. I had to make two claims. That is even much more disturbing. Who does that. I have worked with a mom and pop shop that were more aware of how to go about doing this. Let alone a half century old business. Hand to God, and on my kids life, none of that upset me. Just made go hmm. But the slap in the freaking face is my car washed with what looked like a garden hose and no towel drying leaving it with water spots all over. My truck had bed with old sand in it. And my beautiful jeep buffed in three separate spots instead of the entire thing. Poor lady at the front desk had to see the look of absolute disgust on my face. I’m mot writing this on google. I’m giving my time, 25 mins, about the amount it would have taken to buff my car. So I help you not upset any other nice person who trusted you with their car that they might love like I do.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Knudsen Brothers were great from the first contact I had with them. They were able to get me quickly. I dropped my car off on a Monday and was back in it by Friday. They did a great job on the repairs to my car. I highly recommend them. The entire staff that I had contact with were just wonderful, very helpful.

Customer Service

Please read first comment

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You did a phenomenal job on my Jetta. Over and beyond.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wonderful people and Wonderful work

Customer Service

Wonderful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Well done

Customer Service

Gteat

Likely to Recommend

Repair Quality

I Wish you had called us to tell us the car wasn't going to be ready when it was supposed to be.

Customer Service

I Wish you had called us to tell us the car wasn't going to be ready when it was supposed to be.

Likely to Recommend

Repair Quality

Great service and a great repair of my cR

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They are extremely professional, wonderful company to work with, and they return your vehicle as good as new

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything was done in a timely manner very professional staff very happy with my service

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Good job

Returned Clean

Likely to Recommend

Repair Quality

#1 in collision repair, quick and easy estimates with a courteous staff,will get you back on the road fast...

Customer Service

Likely to Recommend

Excellent

Repair Quality

Everything went well. However my voice command on my steering wheel was not working after I have gotten my car back

Customer Service

Excellent customer service satisfaction