Koehne Chevrolet Gmc, Inc.

4.2 (150reviews)
84%
W1760 US Hwy 41,  Marinette,  WI  54143

In operation 17 years, 11 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (150)

Likely to Recommend

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Vehicle running great

Customer Service

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Repair Quality

Replaced front bumper. Lights are now messed up. Had such a bad experience taking my car to dealership in greenbay to get lights repaired.

Customer Service

Returned Clean

Likely to Recommend

Excellent service, professional environment.

Repair Quality

Car looks brand new.

Customer Service

Friendly and timely.

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

NOT MY TRUCK!!!

Customer Service

NOT MY TRUCK!!

Likely to Recommend

Repair Quality

Trouble getting right parts on truck broken parts that where not broke i have to order the right lights under tail gate

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

So far everything appears to be well done

Customer Service

Likely to Recommend

We would have rather sent the vehicle to a Ford dealer but it was the repair shop on the insurance company list.

Repair Quality

Customer Service

Ok but lacking timely communication

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Returned Clean

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Just a little mixup on the appointment everything else great

Customer Service

Returned Clean

Likely to Recommend

I would put 0 but it is not an option!

Repair Quality

I got the vehicle back un-drivable. Body work looks fine, that isn’t the issue

Customer Service

They lost our keys for several days, never return calls and we waited multiple weeks just to get us an estimate of the underneath damage issues.

Returned Clean

Likely to Recommend

Repair Quality

Had some hoses for radiator/oil that were leaking and had to take to dans faster lube for a repair but unsure if that's from just age or the repair.

Customer Service

Likely to Recommend

On the fence. it depends on what happens next with our vehicle.

Repair Quality

Getting it towed back to Koehne. multiple alarms going off when we got it. This car worked fine with no issues when we brought it in. Now it won't start. On the autobody side, as always, those guys did great work. And great service also! On the administrative end, I was incredibly disappointed. I told them multiple times to contact my wife because it's her car. Koehne kept calling me. even this review came to me. My wife and I called multiple times only to get Koehnes voicemail. This is subpar and needs to change. I am hesitant to bring my next collision repair to Koehne and it's only because of the poor communication. You guys are blessed you have a great autobody crew. if it wasn't for them, I would take our fleet elswhere.

Customer Service

Getting it towed back to Koehne. multiple alarms going off when we got it. This car worked fine with no issues when we brought it in. Now it won't start. On the autobody side, as always, those guys did great work. And great service also! On the administrative end, I was incredibly disappointed. I told them multiple times to contact my wife because it's her car. Koehne kept calling me. even this review came to me. My wife and I called multiple times only to get Koehnes voicemail. This is subpar and needs to change. I am hesitant to bring my next collision repair to Koehne and it's only because of the poor communication. You guys are blessed you have a great autobody crew. if it wasn't for them, I would take our fleet elswhere.

Likely to Recommend

Absolutely terrible.

Repair Quality

Quality was extremely lacking. Had to get multiple items fixed. No one wrote anything down, so ultimately some were missed.

Customer Service

Very slow. Took 20+ minutes to drop my truck off. No one seemed to truly care or take pride in their job. No one took any notes while reviewing quoting, reviewing the work performed, nor when I dropped it off the second time. They had no paperwork for the rework and didn’t remember what needed to be done.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will also be returning for oil changes, I already recommended them to my mother and fiance.

Repair Quality

It looks like the accident never happened!

Customer Service

Wonderful staff.

Returned Clean