Koons Collision Center of Sterling
In operation 62 years, 7 years at this location.
At Koons Collision Sterling, we take pride in offering high quality service, honest communication, and exceptional results. Whether you're visiting our Body shop for a quick estimate or getting repairs done. Our team is committed to making your experience smooth, professional, and enjoyable. We combine expert craftsmanship with a customer first attitude so you can expect reliable results, clear updates, and a friendly atmosphere every time you walk through our doors. Thank you for choosing us. We're here to help and look forward to seeing you! IMPORTANT MESSAGE: Koons Collision Sterling DOES NOT work on TESLA VEHICLES. IF GOING THROUGH INSURANCE, please give us a call at (703)-433-5419 PRIOR TO booking online.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done faster than I expected. Koons did a great job 🙏
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with this body shop from start to finish. Keily at the front desk immediately made me feel comfortable about leaving my vehicle in their care, and the rest of the team was equally professional and welcoming. Bobby was consistently prompt and kept me well-informed throughout the process. Keith ensured I was placed in a rental vehicle quickly and seamlessly, and Kevin also contributed to making the entire experience smooth and stress-free. I highly recommend this body shop to anyone seeking reliable, efficient, and professional service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality work and done when promised. Vehicle is as good as new. Courteous and professional staff.
Likely to Recommend - 5.0/5.0 -
Nice facility. Clean snd friendly
Repair Quality - 5.0/5.0 -
Very easy to make an appointment. Fast estimate
Customer Service - 5.0/5.0 -
Estimator was quick courteous snd informative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Excellent and timely service Highly recommend
Customer Service - 5.0/5.0 -
Very pleasant and professional service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Especially for f150s
Repair Quality - 5.0/5.0 -
Great work, kept me informed
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0 -
Good service. Thank you for everything
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
One complaint is that auto indicators are more louder now and it blinks faster as compared to prior he reports. It appears that techs messed things up.
Customer Service - 2.5/5.0 -
Just added my repair related comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
None
Repair Quality - 4.5/5.0 -
I'm satisfied with the service from Koons. As far as I can tell, the actual body work looks fine. It took longer than I anticipated due to parts ordering. However, I can't totally fault Koons since the suspension work was done by a third party. I'm just wondering if there's a more efficient way of cutting down the wait time. Kevin P was most helpful and appreciated having a single point of contact to deal with.
Customer Service - 5.0/5.0 -
Kevin P was great
My Experience - 5.0/5.0 -
It was a pleasant experience and very helpful people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job and even cleaned my car- thank you so much! Above and beyond service!
My Experience - 5.0/5.0 -
Everyone was efficient and kept me in the loop of what was going on and how much it would be. Very good at what they do
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very easy to work with and attended to every problems I had and they also kept me updated every step of the way until the car was ready
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work , kept me informed every step of the way and was very happy to answer any questions I had
Customer Service - 5.0/5.0 -
Great work
My Experience - 5.0/5.0 -
Wonderful service, all staff on board were wonderful, prompt, kind and had excellent customer service.