Koons Collision Center of Tysons
In operation 62 years, 46 years at this location.
At Koons Collision Center of Tysons, we proudly deliver the industry’s best-in-class collision repair service to the greater Northern Virginia area. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, every repair is backed by our written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting Washington DC area charities, and training the next generation of skilled auto body technicians.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Korean
- Arabic
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I was told on 5 different occasions my car would be ready with only 2 follow up phone calls. The people are rude and take no accountability for their lack of customer service. I felt like I had to chase my car around just to find out where it was and when it would be completed. At one point Jackie in auto body told me she didn't know where my car was. I spoke with Phil the manager and he slandered me by calling me a liar and a bribe and never once took accountability. I finally got my car and the repairs are not talk care of. They missed paint and the front of my brand new car is not attached properly. I was never given an apology or even a guarantee they would take care of me with sufficient contact about my car. The only nice person is Karen. Unfortunately she is the receptionist and really should be in charge. I will never do business here again and will be going to consumer protection and th better business bureau and insurance company to make sure they don't do this to others.
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
I was told on 5 different occasions my car would be ready with only 2 follow up phone calls. The people are rude and take no accountability for their lack of customer service. I felt like I had to chase my car around just to find out where it was and when it would be completed. At one point Jackie in auto body told me she didn't know where my car was. I spoke with Phil the manager and he slandered me by calling me a liar and a bribe and never once took accountability. I finally got my car and the repairs are not talk care of. They missed paint and the front of my brand new car is not attached properly. I was never given an apology or even a guarantee they would take care of me with sufficient contact about my car. The only nice person is Karen. Unfortunately she is the receptionist and really should be in charge. I will never do business here again and will be going to consumer protection and th better business bureau and insurance company to make sure they don't do this to others.
Customer Service - 0.5/5.0 -
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Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Jeep service department, in particular Greg, and the body shop were great in coordinating multiple services.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Your professionalism and quality work very reassuring
Repair Quality - 5.0/5.0 -
Excellent service. Friendly, professional and efficient.
Customer Service - 5.0/5.0 -
Friendly, professional and efficient
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I liked the way Koons, Geico and Enterprise worked together.
My Experience - 5.0/5.0 -
Found the work done beyond my expectations. The professionalism of the employs as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
my experience has been very pleasant. thank you