Koons Toyota Collision Annapolis
In operation 27 years.
As the only Toyota Certified Collision Repair Facility in Anne Arundel County, Koons Collision Center of Annapolis, proudly delivers the industry’s best-in-class collision repair service to the greater Annapolis area. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, every repair is backed by our written lifetime warranty and our core values of integrity, family, and safety. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting local charities, and training the next generation of skilled auto body technicians.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a excellent job they kept me informed every step thank and very speedy thank you .
My Experience - 5.0/5.0 -
Jade and her female colleague (I can’t remember her name) were amazing. They were easy to speak with and were knowledgeable about the process. They were so nice and helpful. I was telling friends about how amazing the service was.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Work was good, timing a bit long, thorough, found issues safelite missed. Glad we abandoned using safelite.
Customer Service - 3.5/5.0 -
Updates were only twice a week, based on days and not progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jade was excellent with her customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience and good customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great and the car look amazing
Customer Service - 5.0/5.0 -
Couldn’t asked for more
My Experience - 5.0/5.0 -
My first point of contact with KAC was Jade she was very patient and helpful about the process of repairing my car and how I could reserve my rental she kept me posted during the process, her customer service was above and beyond when I picked up my car I was helped by Taylor who also was very helpful the repair in the car was well done it looked like new. I hope I won’t need their services again but if I do I’ll definitely come back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff super nice and accomodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for honoring my we owe you, and fixing my moon roof. I know most dealerships wouldn’t have done that. I’m extremely grateful and pleased with my roof. Thank you all again!! I’ll be a customer for life.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely pleased with my new moon roof. All the staff were friendly and knowledgeable. Thank you again
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Koons did a great job on replacing my front bumper on our Camry