Koons Toyota Collision Annapolis
In operation 27 years.
As the only Toyota Certified Collision Repair Facility in Anne Arundel County, Koons Collision Center of Annapolis, proudly delivers the industry’s best-in-class collision repair service to the greater Annapolis area. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, every repair is backed by our written lifetime warranty and our core values of integrity, family, and safety. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting local charities, and training the next generation of skilled auto body technicians.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
It seems that there is a lot of "dust" in the paint.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
I had to call to receive updates on my vehicle. I immediately received sales emails from you though so I know you had my correct contact information. And you’ve texted and emailed me about this survey multiple times. I’m less likely to purchase a vehicle or have my current vehicle handled by the servicing team due to this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good job.
Repair Quality - 5.0/5.0 -
Satisfied with service and time it took.
Customer Service - 5.0/5.0 -
Staff was courteous and very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
All I’ll a good experience
Repair Quality - 5.0/5.0 -
The vehicle seems to be fine so far
Customer Service - 4.0/5.0 -
More frequent updates. Would have been helpful. Since I was renting a vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have already bragged about you to others.
Repair Quality - 5.0/5.0 -
Very well done! 18 or 19!
Customer Service - 5.0/5.0 -
Absolutely the BEST customer service I’ve had from a repair shop! 18 or 19!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
The professionalism that was provided
Repair Quality - 5.0/5.0 -
The customer service was great. The young ladies where very helpful, and pleasant
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was A-Ok !!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Andrew Lynch Collision Center Manager performed on my behalf flawlessly. He sent my vehicle back to paint for a fender do over, because the paint job did not meet his standard. Fantastic. Wonderful cus svc. That plus a great repair and friendly and can do attitude from the up front folks makes Koons collision repair a winner.