Koons Toyota Collision Annapolis
In operation 27 years.
As the only Toyota Certified Collision Repair Facility in Anne Arundel County, Koons Collision Center of Annapolis, proudly delivers the industry’s best-in-class collision repair service to the greater Annapolis area. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, every repair is backed by our written lifetime warranty and our core values of integrity, family, and safety. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting local charities, and training the next generation of skilled auto body technicians.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication was excellent! Super happy with the updates I got from Taylor and Jade
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’ve used Koons Collision service center three times. They have consistently delivered exceptional work. Each time my car looks brand new! Kudos to everyone from the front desk to everyone who worked on it and delivered it in better condition than I dropped it off inside and out!
Likely to Recommend - 5.0/5.0 -
Always will return and have encouraged friends and family to check Koons of Annapolis out. I know some of our family have happily used them!
Repair Quality - 5.0/5.0 -
I think I provided feedback about a week ago. Anyway, Koons Toyota Collision Center in Annapolis has repaired my vehicles three times! Each time was because our vehicle was hit by another driver. They have been very caring and delivered exceptional work!
Customer Service - 5.0/5.0 -
Very caring and professional. Kept us informed each step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Finger prints and some plastic debris in the back of the seats. There was no quality control.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No comment
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The quality of the repair was great! Body work seems to be perfect. The only thing that I didn’t realize was that the cost of my repair went up almost 3 times the initial estimate
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, with communication on progresss throughout! Highly recommend!
Customer Service - 5.0/5.0 -
Great customer service!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
yes, I love it !
Customer Service - 3.5/5.0 -
In the beginning, the woman was not so friendly to me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Very nice and helpful
My Experience - 5.0/5.0 -
I feel comfortable coming to your to your dealership whenever I need some help I trust the work you do but hopefully will not need to use it again too soon. Thank you bye-bye.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0 -
My car came back cleaner than it has ever been. Looked great!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Just because the way the part delay was handled, I would not highly recommend. The quality of the work was great though
Repair Quality - 3.5/5.0 -
Quality of the repair is great. There was quite a delay (2-3 months) on receiving a part. The communication around this was great (text and email) and kept me well updated. A learning and better if would be checking the parts and if they are delayed before the repair is started and once all the parts are available then pull the car in to start repairs. I was in a rental for months and my company had to pay for that.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick & Friendly Service. Appreciate the updates during the entire process